MAN_Waitlist Check-In

Owned by Pablo Cappelletto (Deactivated)
Last updated: Sept 29, 2023 by ana herradon
20 min read


This functionality allows any passenger holding a flight reservation either confirmed or not to be waitlisted  as a Standby passenger. The passenger  will be accepted as "SBY" (Standby ) and his/her weight counted for aircraft weight and balance purposes while he will be listed according to the airline priority code for acceptance if any.

A Boarding Pass showing "SBY" or "Standby" will be printed for waitlisted passengers and so a bag tag for any checked waitlisted piece of baggage.

When possible, a check- in agent will manually accept the "SBY" passengers according to the order established in the Priority Table which was previously configured by the airline.

As a "SBY" passenger is confirmed and accepted on the flight, so it is his/her luggage.

Once there are no more seats available and before flight closeout, passengers who remain waitlisted should be offloaded from the waiting list and transferred to a new flight if appropriate.

Table for Waiting List Priority Codes 

Check-in agents will assign a priority code from this table when accepting a passenger as SBY. The priority code will determine the order for passenger acceptance from  the Waiting List or "PLW". 

Passengers will be manually confirmed to board the flight as soon as there is a seat available.

Only agents with Duty 5 and keyword CHKSBT on their sine will be able to manage this table and perform following actions: 

  • ADD

a new code

  • MODIFY

an existing code

  • DELETE 

an existing code

  • DISPLAY 

the table

  • HISTORY CHECK

for codes on the table 

Priority list administration

To manage: add, modify or delete priority codes from the Priority Table, the following commands will be used.




Managing the Waiting list ( PLW )



 Managing the waiting list at the airport regardless of the Reservations waiting list.

For listing a passenger on the Waiting List, the agent needs to add the SBY (=StandBy) indicator together with the priority for acceptance code.

StandBy passenger acceptance

Command:

PU<PASSENGER NUMBER>,SBY
PU

Command for passenger acceptance

PASSENGER NUMBER

Passenger order number (item) on PF list


,Mandatory comma
SBYStandBy indicator

  • These commands are allowed for passengers with HK, MM, RQ, HL segments

  • SBY without any priority code is the basic and mandatory for waitlisting a passenger but optionally, a priority code with 4 characters  can be added. The priority code must be previously loaded in the Priority Table

  • Duty 5 is required to accept waitlisted passengers and confirm them from the waiting list


Example:

 PU1,SBY

Response:

PU1,SBY
CHECKIN->XX  19/31AUG AEP
 ORD  CODE   NAME                      FOID            OFF CC PARTY SEAT            H.BAG       BAG
 002. IXRQBH RODRIGUEZ/MARIANA MS      PP 33292261     ROS YY       SBY                           0/000


Example of SBY passenger acceptance with Priority Code

 PU1,SBYID00

Response

PU1,SBYID00
CHECKIN->XX  19/13SEP AEP
 ORD  CODE   NAME                      FOID            OFF CC PARTY SEAT            H.BAG       BAG
 001. SPITAH ZAMBRANO PEREZ/FANNY      PP 60449581     ROS YY       SBY                           0/000


 Edit a StandBy passenger

Command:

PE-<PASSENGER NUMBER>,STSBY
PE

Command for editing checked-in passengers 

-mandatory hyphen
PASSENGER NUMBER

Passenger order number (item) from the PF list


,mandatory comma
STSBY

Standby code which can be followed by a priority code.


Example:

To edit a sby passenger for changing the SBY status , the command is the following:


 PE-2,STSBY

SBYID example:


To edit a sby passenger for updating his/her priority code for acceptance according to the Listado de Prioridad  , the input is the following:


 PE-2,STSBYID99

The following qualifiers can be used:

  • SBY
  • SBYPAD1
  • SBY + FF
  • SBY + MS
  • SBY + CT
  • SBY + GENDER
  • SBY + BAGGAGE ALLOWANCE
  • SBY + FO
  • SBY + ,O (outbound transfer)


SBY Frequent Flyer, example:

PE-2,STSBY,FF547896
    CHECKIN-> XX4444/10SEP ROS
   ORD    CODE   NAME                        FOID              OFF  PARTY          SEAT  H.BAG   BAG
  #002.   ZECHTH DEGREGORI/VANESSA           PP 52671555       AEP                  SBY           0/000 FF:547896


SBY passenger with a comment, example:
PE-3,STSBY,MSPAX EMERGENCIA MEDICA
    CHECKIN-> XX4444/10SEP ROS
   ORD    CODE   NAME                        FOID              OFF  PARTY          SEAT  H.BAG   BAG
  #003.   ZECHTH DEGREGORI/VANESSA           PP 52671555       AEP                  SBY           0/000
                 #PAX EMERGENCIA MEDICA

SBY passenger with a category indicator, example:


PE-2,STSBY,CTE
    CHECKIN-> XX019/13SEP AEP
   ORD    CODE   NAME                        FOID              OFF  PARTY          SEAT  H.BAG   BAG
  #002.   SPITAH ZAMBRANO PEREZ/FANNY D      PP 60449581       ROS                  SBY           0/000 CT:E




Standby passengers list mass deletion

The following command allows mass deletion of all passengers checked as SBY.

It is mandatory  to have duties 5, 7 or 8, and in case of duty 5, the user must have the CHKLV2 keyword  and can only execute the command for flights operating within 48 hours before or after the actual date.

In order to execute it, the CHECK IN status must be CLOSE or SUSP in the Control Panel (PC) but never OPEN.

Once the check-in status is set to CLOSE, SUSP or a different status from OPEN, the following command can be executed:


Command:

PEDELSBY<FLIGHT>/<DATE><ATO>
PEDEL

Command for mass deletion


SBYStandBy
FLIGHT

Flight

/Slash
DATE

Flight date

ATOOrigin airport


A " /Y " will be prompted in order to confirm the command.


 Example to delete all SBY passengers:

PEDELSBY78/6SEPROS

Response:

PEDELSBY78/6SEPROS
7 PASSENGERS WILL BE OFFLOADED. TO PROCESS ENTER
PEDELSBY78/6SEPROS/Y


Example to delete specific passengers.:

PEDELSBY19/13SEPAEP/3,7-8

Response:

PEDELSBY19/13SEPAEP/3,7-8
3 PASSENGERS WILL BE OFFLOADED. TO PROCESS ENTER
PEDELSBY19/13SEPAEP/3,7-8/Y




SBY passengers List

SBY passengers list  or Waiting list will display all passengers accepted as SBY and the input to use is:


PLW<FLIGHT>/<DATE><ORIGIN>
PLW

Command to display waitlisted passengers 

FLIGHT

Flight

/mandatory slash
DATE

Flight date

ORIGINOrigin or boarding airport

  • PLW sorts passengers first by level (LV) and then by boarding number (the order for passenger acceptance on the Waiting List at the check-in counter)

  • Priority 1 is the lowest, with 99 being the highest priority.

Example:

PLW19/13SEPAEP

Response:

PLW19/13SEPAEP
** STANDBY PASSENGERS LIST **
FLT: XX  19    BRD: AEP    THU 13SEP18
                     
STATUS    CHECK IN: OPEN      
          BOARDING: OPEN         PAXS:   7
 ORD    NAME                                 PR   LV BK OFF CODE            
 003.   RAYDAN/ENRIQUE                       WPTS  4 Y  ROS NEGXAE
 004.   MUNOZ OCONNELL/STEPH+                ID00  2 Y  ROS VYRLML
 005.   RODRIGUEZ AGUDELO/AN+                ID00  2 Y  ROS VYRLML
 006.   PINA/HELY                            ID00  2 Y  ROS VYRLML
 007.   ESCOBAR MUNERA/CARLO+                ID00  2 Y  ROS VYRLML
 008.   JARAMILLO GUTIERREZ/+                ID00  2 Y  ROS VYRLML
 002.   ZAMBRANO PEREZ/FANNY+                      1 Y  ROS SPITAH

  • This list will no longer exist after flight is finally close (PD)

  • Below the PR column, the priority when added at passenger acceptance as sby.


Extension to sort by Last name/First name 

PLW filter supports the option to sort passengers by their Last name/First Name

Extension is  #N (Name)

Command:


PLW<FLIGHT>/<DATE><ORIGIN>#N
PLW

Command to display passengers accepted on the waiting list

FLIGHT

Flight

/Mandatory slash
DATE

Flight date

ORIGINOrigin Airport
#mandatory hashtag
N

name

Example:

PLW78/6SEPROS#N

Response:

PLW78/6SEPROS#N
** STANDBY PASSENGERS LIST **
FLT: XX  78    BRD: ROS    THU 06SEP18
                     
ORDER BY: NAME

STATUS    CHECK IN: OPEN      
          BOARDING: OPEN         PAXS:   2
 ORD    NAME                                 PR   LV BK OFF CODE            
 003.   GUTIERREZAVEJARES/LU+                ID00  2 Y  AEP SLAATG
 002.   MEDEL/JUAN                           ID00  2 Y  AEP ODROYK


Extension to sort by Boarding Pass number


PLW supports the option to sort passengers by boarding pass number

Extension is  #B (boarding pass number)

Command:


PLW<FLIGHT NUMBER>/<DATE><ORIGIN>#B
PLW

Command to display passengers accepted on the waiting list

FLIGHT

Flight

/Mandatory slash
DATE

Flight date

ORIGINOrigin Airport
#mandatory hashtag
B

Boarding pass number


Example:

PLW78/6SEPROS#B

Response:

PLW78/6SEPROS#B
** STANDBY PASSENGERS LIST **
FLT: XX  78    BRD: ROS    THU 06SEP18
                     
ORDER BY: BOARDING NUMBER

STATUS    CHECK IN: OPEN      
          BOARDING: OPEN         PAXS:   2
 ORD    NAME                                 PR   LV BK OFF CODE            
 002.   MEDEL/JUAN                           ID00  2 Y  AEP ODROYK
 003.   GUTIERREZAVEJARES/LU+                ID00  2 Y  AEP SLAATG






Filter to display by Priority Code

Command:

PLW<FLIGHT>/<DATE><ORIGIN>/PR<PRIORITY CODE>
  • Only displayed by a single code.


PLW

Command to display passengers accepted on the waiting list

FLIGHT

Flight

/Mandatory slash
DATE

Flight date

ORIGINOrigin Airport
#mandatory hashtag
PR

Priority code followed by an alphanumeric code.



Ejxample:

PLW78/6SEPROS/PRWPTS

Response:

PLW78/6SEPROS/PRWPTS
** STANDBY PASSENGERS LIST **
FLT: XX  78    BRD: ROS    THU 06SEP18
                     
FILTER BY PRIORITY CODE: WPTS

STATUS    CHECK IN: OPEN      
          BOARDING: OPEN         PAXS:  17
 ORD    NAME                                 PR   LV BK OFF CODE            
 005.   PASTAS CAIPE/LUZ MER+                WPTS  4 Y  AEP OGUZWC
 006.   PEMBERTON/NNEKA NICO+                WPTS  4 Y  AEP OGUZWC
 007.   REINA GAGO/JESSICA D+                WPTS  4 Y  AEP OGUZWC
 008.   GARCES MEJIA/MELISA                  WPTS  4 Y  AEP OGUZWC
 009.   SANOJA/LUIS                          WPTS  4 Y  AEP OGUZWC

 Filter to display passengers without  a Priority Code

Command:

PLW<FLIGHT>/<DATE><ORIGIN>/PR
PLW

Command to display passengers accepted on the waiting list

FLIGHT

Flight

/Mandatory slash
DATE

Flight date

ORIGINOrigin Airport
/mandatory slash
PR

Priority code indicator



Example:

PLW78/6SEPROS/PR

Response:

PLW78/6SEPROS/PR
** STANDBY PASSENGERS LIST **
FLT: XX  78    BRD: ROS    THU 06SEP18
                     
FILTER BY PRIORITY CODE: 

STATUS    CHECK IN: OPEN      
          BOARDING: OPEN         PAXS:  17
 ORD    NAME                                 PR   LV BK OFF CODE            
 015.   MAYA/HUGO ALBERTO MR                       1 Y  AEP UHPCFJ
 016.   CAMARENA AYALA/ALEJA+                      1 Y  AEP UHPCFJ
 017.   DEL CASTILLO RAMIREZ+                      1 Y  AEP UHPCFJ
 018.   FERMIN/EVELIA                              1 Y  AEP UHPCFJ
 019.   UBIERA PERFECTO/YNDI+                      1 Y  AEP UHPCFJ


 Filter to Display by Level

Command:

PLW<FLIGHT>/<DATE><ORIGIN>/LV<LEVEL>



PLW

Command to display passengers accepted on the waiting list

FLIGHT

Flight

/Mandatory slash
DATE

Flight date

ORIGINOrigin Airport
/mandatory slash
PR

Hierarchy level  (as per the table it can be from 1 to 99)



Example:

PLW78/6SEPROS/LV2

Response:

PLW78/6SEPROS/LV2
** STANDBY PASSENGERS LIST **
FLT: XX  78    BRD: ROS    THU 06SEP18
                     
FILTER BY LEVEL: 2

STATUS    CHECK IN: OPEN      
          BOARDING: OPEN         PAXS:  17
 ORD    NAME                                 PR   LV BK OFF CODE            
 002.   MEDEL/JUAN                           ID00  2 Y  AEP ODROYK
 003.   GUTIERREZAVEJARES/LU+                ID00  2 Y  AEP SLAATG
 010.   PEREZ/RAFAEL                         ID00  2 Y  AEP DOKJLS
 011.   MELGAREJO/JONEL                      ID00  2 Y  AEP DOKJLS
 012.   WOOD/LAURA ANASTASIA+                ID00  2 Y  AEP DOKJLS
 013.   PAUCAR CCONISLLA/ANG+                ID00  2 Y  AEP DOKJLS
 014.   FERRER BOTERO/RICARD+                ID00  2 Y  AEP DOKJLS






Boarding Pass for Standby passengers

  • A SBY tag will be printed in the SEAT box  when issuing a boarding pass for a waitlisted passenger.

Example:

  • ATB Boarding Pass 
  • Themal paper Boarding Pass

                   



Bag tag for Standby passengers 

  • The word STANDBY will be printed on a black background when the bag tag is issued for a waitlisted passenger.





BSM for standby baggage

When checking-in a SBY passenger with luggage, the system will also generate a Baggage Source Message (BSM) for each waitlisted piece of luggage, complying with IATA Passenger Services Conference Resolutions Manual (PSCRM) - Recommended Practice (RP) 1745




DHS/TSA/APIS for SBY passengers

A checklist for standby passengers is also considered with the information sent to DHS/APIS

Boarding

When boarding (PB)  passengers, right after transmitting the PBA command for assigning a flight to the gate, a new "SBY CHECKED" counter appears showing the number of passengers listed as sby or waitlisted.


Command:

PB

Response :

PB
FLT: XX78    BRD: ROS    THU 06SEP18
STATUS    CHECK IN: OPEN      
          BOARDING: OPEN
  CHECKED    ON BOARD    SBY CHECKED
     0/ 0        0/ 0           1/ 0

Passengers occupying seats will appear on the left counter and, immediately after the slash,  the INFANTS counter.


Allocation by zones 

PZ command also shows the SBY passengers´numbers  on a new counter under the corresponding zone:


Command:

PZ<FLIGHT>/<DATE>

Example:

PZ78/6SEPROS

Response :

PZ78/6SEPROS
FLT: XX78    BRD: ROS    THU 06SEP18   REGISTRATION:  123456789012
ZONE  ROW RANGE   ADT   CHD   INF     M     F  TTL PAXS   TTL WEIGHT
   A      1-  6     0     0     0     0     0         0            0
   B      7-  9     0     0     0     0     0         0            0
   C     10- 11     0     0     0     0     0         0            0
 SBY                1     0     0     1     0         0           75

PZ entry considers weight by gender for passengers on sby if gender  was added when accepting the passenger as SBY.


Traffic Manifest

The Traffic Manifest or PW has a defined  SBY column  showing the counter with the number of waitlisted passengers per destination and another counter showing the total weight,  SBY TTL WEIGHT.


Command:

PW<FLIGHT>/<DATE><ORIGIN>

Example:

PW78/6SEPROS

Response:

PW78/6SEPROS
FLT: XX78    BRD: ROS    THU 06SEP18   REGISTRATION:  123456789012
STATUS    CHECK IN: OPEN      
          BOARDING: OPEN
        OFF   JMP     SBY   ADT   CHD   INF     M     F  WEIGHT     H.BAG        BAG          LOAD      MAIL
        AEP     0     1/0     0     0     0     0     0      75     0/0          0/0          0/0       0/0    
TTL LOCAL       0     1/0     0     0     0     0     0      75     0/0          0/0          0/0       0/0    
TTL DEP         0     1/0     0     0     0     0     0      75     0/0          0/0          0/0       0/0    
AVAILABLE WEIGHT       0/ TTL WEIGHT      75/ REMAINING WEIGHT     -75
CREW:                           EXTRA CREW:


Control Panel

A SBY CHK counter is also available in the PC feature to identify the passengers checked on the waiting list.


Command:

PC<FLIGHT>/<DATE><ORIGIN>

Example:

PC78/06SEPROS

Response :

PC78/06SEPROS
FLT: XX78    BRD: ROS    THU 06SEP18         ROUTE:  ROS/AEP
                                        REGISTRATION:  123456789012
                                                 EQP:  733 (J)
STATUS   *AUT*   CHECK IN: OPEN      
                 BOARDING: OPEN
 ETKT:Y   BRDP:Y   BAGT:S    WCHK:Y    SEAT:Y
 OSL : Y0
SCHEDULED TIME OF DEPARTURE: 20:00
ESTIMATED TIME OF DEPARTURE: 20:00
BOARDING TIME:               19:10      GATE:
AVAILABLE WEIGHT         0
CABIN     AC  BS   AS   SS     CHK      BRD      SBY CHK
Y        138   0  138    1/ 0    0/ 0     0/ 0     1/ 0
TOTAL    138   0  138    1/ 0    0/ 0     0/ 0     1/ 0
JMP:   0/  0
REMARKS: 
CREW:                          EXTRA CREW:



Displaying Priority List


In order to display the codes and priorities saved in the List, the following command must be used:


PSB/*


Response:


Description:


ColumnDescriptionMandatory
ItemItem number sorted as it is addedYes
CodePriority code. 4 alphanumeric charactersYes
LevelPriority level . 1 to 99. from lowest to highestYes
RevenueY or N as accepted valuesYes
DescriptionUp to 50 alphanumeric characters and/or spacesYes



All codes added by the airline will be displayed.
Duty 5 is required in order to be able to view the table.


Filters to display the table


The three following filters can be used for displaying the Priority List but only one filter at the time. Filters cannot be combined. 

Priority Code



PSB/*/CD<PRIORITY CODE>


Example:

PSB/*/CDID00



By Level

Levels will be displayed in descending order, from the highest to the lowest. In case several codes have the same level, the hierarchy will be according to the order of entering the system.


PSB / * / LV <LEVEL>



PSB/*/LV5


Response:


By Revenue


PSB/*/RE<Y o N>


Example:


PSB/*/REN


Response:





ADDING A PRIORITY CODE WITH ITEMS

To add each code with its conditions or items, the following command will be used:


PSB/ADD/CD<CÓDIGO>/LV<LEVEL>/RE<Y o N>/DE<FREE TEXT>


Example:

PSB/ADD/CDID90/LV10/REY/DEEMPLEADOS DE
AEROLINEA


Response:

OK. ID90 CODE ADDED


DELETING ITEMS FROM A PRIORITY CODE

An item which is no longer available can be deleted as on example below.


Command:



PSB/DEL-<ITEM NUMBER>


Example:


PSB/DEL-3



PRIORITY CODE ITEMS MODIFICATION


 The entry to modify any Code / Level / Revenue or Description which needs to be changed or adjusted is as follows:


PSB/MOD-<ITEM NUMBER>/CD<CÓDIGO>/RE<Y o N>/LV<LEVEL>/DE<FREE TEXT>



Example:


PSB/MOD-4/CDID00/REN/LV5/EXMPLOYEE DISCOUNT



Response:


OK. ITEM MODIFIED



PRIORITY LIST HISTORY


Using following command you can check the History for the performed  actions (ADD / DEL / MOD) on the List:


PSB/H/*


Response:



  • Transactions are listed  in order from the oldest to the newest.
  • A single line per transaction will be displayed. 




Filters to display history


Following filters can be used for shortening the history display. 


By Code


PSB/H/CD<PRIORITY CODE>


Example:



Response:


By Level


PSB/H/LV<LEVEL>


Example:

PSB/H/LV5


Response:



By Revenue



PSB/H/RE<Y o N>


Example:

PSB/H/REN


Response: