User Manual: e-Commerce Backoffice > Configurations V1.0

Ā 

Goal


The goal of this manual is to provide the instructions required to complete the configuration of the reservations flow backoffice.

Sign In


Access will be provided by KIU, including links, user Id and password.

Considerations


Ā 


Section: Search Flight


Sub-section: Type of Journey


This sub-section contains the configuration for the tabs in the search box.

Category

Values

Description/Function

Validation

Category

Values

Description/Function

Validation

Type of Journey

  • One way

  • Round trip

  • Multicity (currently not available)

This category is informational, there is no functionality.

No validation.

Status

  • On = Green

  • Off = Gray

By setting the element to ā€œOnā€ (green) the category ā€œTypeā€ will be displayed on the screen as a new tab.

At least one type must be enabled (On - green).

No validation.

Default

  • Purple circle = selected

  • White circle = not selected

The selected type of journey will be displayed to the passenger by default.

At least one type of journey must be selected (Purple circle)

No validation.

Translation

Input alphanumeric free text.

  • The text in the translation boxes will be displayed on the screen shown to the passenger

  • If no text is included, the raw labels will be displayed to the passenger

Up to 255 characters.

Ā 

Sample image of the screen displayed to the passenger:

Sub-Section: Airportsā€™ names


This sub-section allows to customize the name of the airports to be displayed to the passenger.

Category

Values

Description/Function

Validation

Category

Values

Description/Function

Validation

Airports

Input alphanumeric characters.

The airport that needs to be modified must be entered here.

At least 3 characters

Nombre del aeropuerto

Input alphanumeric characters.

The text entered here will be displayed to the passenger.

Up to 25 characters

Sub-Section: Country Settings


This sub-section allows to create records in order to configure different sales options enabling the airline to present to the passenger all ā€œFlight Searchā€ options within a single screen. In order to create these records, the following informations is required:

Category

Values

Description/Function

Validation

Category

Values

Description/Function

Validation

Description

Input alphanumeric characters

The text will be displayed in a dropdown list for the passenger to select the correspondent/desired option.

25 alphanumeric chracters.

ISO County Code

Input alphabetic characters

The ISO code of the sales country needs to be configured.

Mandatory field.

2 alphabetic characters.

Currency Code

Input alphabetic characters

The ISO code of the sales currency needs to be configured. This code will be displayed all through the reservations flow, i.e. USD.

Mandatory field.

3 alphabetic characters

Currency Name

(configuration not available)

(configuration not available)

(configuration not available)

Device ID

Input alphabetic characters

Set the KIU RES device number from which reservations will be created.

Remember to send an email to webservices@kiusys.comĀ in order to enable the chosen device; otherwise, it will not be ready to use.

Mandatory field.

10 alphanumeric characters

User ID

Input alphanumeric characters

Set the KIU RES user ID that will be used to create reservations. The ā€œNEW USER IDā€ value from the HB* transaction in KIU RES must be used.

Mandatory field.

9 alphanumeric characters

Default

  • On = Green

  • Off = Gray

  • By setting the element to ā€œOnā€ (green) the correspondent record will be the first option available displayed to the passenger in the dropdown list.

  • By setting the element to ā€œOffā€ (gray) the correspondent record will not be displayed as default.

No validation.

Enable

  • On = Green

  • Off = Gray

  • By setting the element to ā€œOnā€ (green) the correspondent record will be displayed in the dropdown list on the ā€œSearch Flightā€ screen.

  • By setting the element to ā€œOffā€ (gray) the correspondent record will not be displayed in the dropdown list on the ā€œSearch Flightā€ screen.

No validation.

Ā 

Sample image of the screen displayed to the passenger:

Ā 

Sub-section: Non Distributed Routes


This sub-section contains the configuration of the routes that need to be excluded from the distribution through this sales channel.

Category

Values

Description/Function

Validation

Category

Values

Description/Function

Validation

Origin

Input airport code.

The origin airport code of the excluded route must be included.

No validation.

Destination

Input airport code

The destination airport code of the excluded route must be included.

No validation.

Date from

Input date.

The start date of the exclusion must be included.

dd/mm/yyyy

Time from (currently not available)

Input time.

The start time of the exclusion must be included.

hh:mm

24hs format

Date to

Input date.

The end date of the exclusion must be included.

dd/mm/yyyy

Time to (currently not available)

Input time.

The end time of the exclusion must be included.

hh:mm

24hs format

Sub-section: Update new routes

Whenever a new country setting is configured or a new flight, route, or frequency is added in KIU RES, this process needs to be run in order to include the new flight informaiton in the selection boxes of Search Flight.

Category

Values

Description/Function

Validation

Category

Values

Description/Function

Validation

Button

Not applicable

Click on the button in order to start the process.

No validation.

Sub-section: Cookies and privacy policy


This sub-section allows the configuration of the message to be displayed for usage of cookies and/or privacy policies and/or any message considered applicable.

Category

Values

Description/Function

Validation

Category

Values

Description/Function

Validation

Activate

  • On = Green

  • Off = Gray

  • By setting the element to ā€œOnā€ (green) the correspondent message will be displayed to the passenger.

  • By setting the element to ā€œOffā€ (gray) the message will not be displayed to the passenger.

No validation.

Confirmation button

  • On = Green

  • Off = Gray

  • By setting the element to ā€œOnā€ (green) a confirmation/acceptance button will be included in the cookies message.

  • By setting the element to ā€œOffā€ (gray) the cookies message will not include an acceptance button, but will be able to be closed by the passenger using the ā€œxā€ at the top right of the message.

Note: We recommed informing the passenger that by moving forward in the reservations flow they are accepting the usage of Cookies. Therefore, by accepting, or closing the message and/or continuing with the process, the passenger is accepting the conditions.

No validation.

Message text

Input enriched text.

Text that will be displayed to the passenger.

Free text may be included using different formats and including hyperlinks.

Up to 600 characters allowed.

Sample image of the screen displayed to the passenger:

Ā 

Sub-section: Display logic by device


This sub-section contains the parameters that will be enalbed for origin and destination search options depending on the device used by passenger.

Category

Values

Description/Function

Validation

Category

Values

Description/Function

Validation

Type

  • City name

  • City code

  • Airport name

  • Airport code

  • Country name

  • Country code

These values or search parameters correspond to the way the passenger will be able to search for origin and destinations.

Ā 

No validation.

Mobile

  • On = Green

  • Off = Gray

  • By setting the element to ā€œOnā€ (green) the correspondent parameter will be enalbed to search from mobile devices.

  • By setting the element to ā€œOffā€ (gray) the parameter will not be enabled on mobile devices.

At least one type/parameter must be enabled.

Tablet

  • On = Green

  • Off = Gray

  • By setting the element to ā€œOnā€ (green) the correspondent parameter will be enalbed to search from tablets.

  • By setting the element to ā€œOffā€ (gray) the parameter will not be enabled on tablets.

At least one type/parameter must be enabled.

Desktop

  • On = Green

  • Off = Gray

  • By setting the element to ā€œOnā€ (green) the correspondent parameter will be enalbed to search from desktop devices.

  • By setting the element to ā€œOffā€ (gray) the parameter will not be enabled on desktop devices.

At least one type/parameter must be enabled.

Ā 

Sub-section: Temporary messages


This sub-section allows the configuration of warning messages that want to be displayed to passengers, i.e. rescheduling due to weather.

First, the color of the warning must be selected.

Category

Values

Description/Function

Validation

Category

Values

Description/Function

Validation

Set message type (currently not available)

Dropdown list.

The options displayed in the list correspond to the type of message and colors to be included in the background of the warning message.

At least one option must be selected.

Ā 

Then the message will be configured.

Category

Values

Description/Function

Validation

Category

Values

Description/Function

Validation

Enable

  • On = Green

  • Off = Gray

  • By setting the element to ā€œOnā€ (green) the message will be displayed to the passenger in the Search Flight screen.

  • By setting the element to ā€œOffā€ (gray) the message will not be displayed.

No validation.

Show date and time

  • Checkbox = Active

  • Checkbox = Inactive

  • By setting the checkbox to active, the message will be dispilayed iincludeing the date and time selected.

  • By setting the checkbox to inactive, no time and date will be included to the message.

No validation.

Calendar

Time and date may be selected.

The selected time and date will be included in the message.

Mandatory field if the previous checkbox is active

No validation.

Name

Input alphanumeric characters.

The warning name is just for setting purposes. It iwll not be displayed within the warning message.

Mandatory field.

Message title

Input alphanumeric characters.

If a title is defined, it will be included in the warning message.

Optional field.

Up to 150 alphanumeric characters.

Message

Input free text.

This is the text that will be displayed in the warning message.

Optional field.

Up to 450 alphanumeric characters.

Ā 

Sample image of the screen displayed to the passenger:

Ā 

Sub-section: Promo codes


This sub-section will enable within the Search Flight screen a box for the passenger to optionally include a promo code given by the airline for special discounts.

In order to configure the correspondent promo codes please follow the instructions in https://kiu.atlassian.net/wiki/spaces/KOD/pages/650019254 .

Category

Values

Description/Function

Validation

Category

Values

Description/Function

Validation

Enable

  • On = Green

  • Off = Gray

  • By setting the element to ā€œOnā€ (green) the Promo Code field will be included in the Search Flight box.

  • By setting the element to ā€œOffā€ (gray) the Promo Code field will not be displayed.

No validation.

Ā 

Sample image of the screen displayed to the passenger:

For the moment, this option will apply the correspondent discount associated to the Promo Code all through the reservation flow (fare display, fare quotation and payment). In an upcoming version, we will be working on giving feedback to the passenger (confirmation that his promo code has been applied and the detail of the given discount).

Ā 

Ā 

Sub-section: Passenger Type


This sub-section allows the configuration of the passenger types available to create reservations.

Category

Values

Description/Function

Validation

Category

Values

Description/Function

Validation

Code

Dropdown list

  • ADT

  • CHD

  • INF

The passenger type (PT) to be added must be selected.

Mandatory field.

No validation.

Type of passenger

Se debe incorporar

The passenger type (PT) or passenger type code (PTC) must be incdicated.

Mandatory field.

No validation.

Max quantity

Input positive numbers.

Maximum number of passenger types that may be accepted in one reservation.

At least 1 must be configured as maximum.

Enable

  • On = Green

  • Off = Gray

  • By setting the element to ā€œOnā€ (green) the passenger type will be included as an option within the Search Flight box.

  • By setting the element to ā€œOffā€ (gray) the passenger type will not be displayed.

No validation.

Ā 


SecciĆ³n: Flight results


Sub-section: Minimum purchase time


This sub-section contains the configuration for the minimum time that reservations are enabled through this channel before flight departure.

Category

Values

Description/Function

Validation

Category

Values

Description/Function

Validation

Minutes

Input positive numbers.

Flights departing within the range of the selected number of minutes will not be offered for selection through this sales channel.

At leaset ā€œ1ā€ must be included.

Ā 

Sub-section: Search results preference


This sub-section allows the configuration of the maximum number of connections to be offered to the passenger.

Category

Values

Description/Function

Validation

Category

Values

Description/Function

Validation

Origin

Input airport code.

The origin of the route to be configured must be entered.

No validation.

Destination

Input airport code.

The destination of the route to be configured must be entered.

No validation.

Connections

Input positive numbers.

The maximum number of connections to be displayed to the passenger must be configured.

It may be zero (0).

Ā 

Sub-section: Price displaye (currently not available)


This sub-section allows the configuration of the values to be included in the fare detail.

Category

Values

Description/Function

Validation

Category

Values

Description/Function

Validation

Configuration

  • Total value for base fare, tax and fees for all passengers.

  • Total value for base fare and tax for all passengers.

  • Total value for base fare for all passengers.

  • Total value for base fare per passenger type.

  • Total value for base fare and tax per passenger type.

  • Total value for base fare, tax and fees per passenger type.

The selected option will modify the fare details shown to the passenger.

No validation.

Ā 

Sub-section: Carrousel


This sub-section allows to enable the Carrousel view.

Category

Values

Description/Function

Validation

Category

Values

Description/Function

Validation

One Way

  • On = Green

  • Off = Gray

  • By setting the element to ā€œOnā€ (green), the dates carrousel will be displayed in the flight results screen for the first segment.

  • By setting the element to ā€œOffā€ (gray), the dates carrousel will not be included for the first segment.

No validation.

Return Flight

  • On = Green

  • Off = Gray

  • By setting the element to ā€œOnā€ (green), the dates carrousel will be displayed in the flight results screen for the return flight information.

  • By setting the element to ā€œOffā€ (gray), the dates carrousel will not be included for thereturn flight information.

No validation.

Price

  • On = Green

  • Off = Gray

  • By setting the element to ā€œOnā€ (green), the lowest fare available on each day within the carrousel will be displayed.

  • By setting the element to ā€œOffā€ (gray), the lowest fare available on each day within the carrousel will not be included.

The carrousel must be enabled for at least one of the previous options.

Sample image of the screen displayed to the passenger:

Ā 

Sub-section: Sold out fares


This sub-section allows to configure how to display sold out fares.

Category

Values

Description/Function

Validation

Category

Values

Description/Function

Validation

Translation box

Input alphanumeric characters.

The text entered here will be displayed in the flight results grid.

Up to 255 characters.

Show amount of sold out fare

  • On = Green

  • Off = Gray

  • By setting the element to ā€œOnā€ (green), the sold out fare amount will be shown in the results.

  • By setting the element to ā€œOffā€ (gray), only the entered text will be shown.

No validation.

Show amount of sold out fare strikethrough

  • On = Green

  • Off = Gray

  • By setting the element to ā€œOnā€ (green), the sold out fare amount will be shown strikethrough.

  • By setting the element to ā€œOffā€ (gray), the sold out fare amount will be shown.

This option is available only when the ā€œShow amount of sold out fareā€ is enabled.

Ā 

Sample image of the screen displayed to the passenger:

Ā 

Ā 

Subsection: Message at the bottom of the screen


In this subsection you will be able to configure a message at the bottom of the screen

Category

Values

Description/ function

Validation

Category

Values

Description/ function

Validation

Enable

  • On = Green

  • Off = Grey

  • When this option is in green, the message will be shown at the bottom of the screen

  • When this option is in grey, no message will be shown at the bottom of the screen

No need for validation

Enable check-box

  • On = Green

  • Off = Grey

  • When this option is in green, a check-box will appear next to the message. It will be mandatory to select it in order to continue with the purchase flow

  • When this option is in grey, no check-box will be shown next to the message

No need for validation

Text Box

Enter rich text content and images

Text that will be shown at the bottom of the screen

You may enter text, format, links / hyperlinks and images

Up to 2000 characters

Ā 

Ā 


Section: Traveller details


Sub-section: Type of contact


This sub-section allows the configuration of the contacts to be required from passenger.

Category

Values

Description/Function

Validation

Category

Values

Description/Function

Validation

Emergency contact

  • On = Green

  • Off = Gray

  • By setting the element to ā€œOnā€ (green), the passenger will be required to complete the emergency contact information. It will be mandatory.

  • By setting the element to ā€œOffā€ (gray), the emergency contact information will not be requested.

No validation

Contact at destination

  • On = Green

  • Off = Gray

  • By setting the element to ā€œOnā€ (green), the passenger will be required to complete the contact at destination information. It will be mandatory.

  • By setting the element to ā€œOffā€ (gray), the contact at destination will not be requested.

No validation.

Ā 

Sample image of the screen displayed to the passenger:

Ā 

Subsection: List of countries


In this subsection you may establish the order in which the list of countries will be displayed in the ā€œCountryā€ field, in the form that appears at the Passengerā€™s Information web page.

Category

Values

Description/ function

Validation

Category

Values

Description/ function

Validation

Text Box

Enter alphabetic characters

  • In this field you may write the country or countries that will appear at the top of the list of countries.

No need for validation

Ā 

Sub-section: Form of Identification (FOID)


This sub-section allows to configure the document types (more info in https://kiu.atlassian.net/wiki/spaces/KODEspanol/pages/4070485#ManualdeUsuarioReservas-FOID(DocumentodeIdentidad) ) to be offered to the passenger as options. It allows to:

  • Enable the document types to be included as options to the passenger.

  • Configure the text to be shown to the passenger.

Category

Values

Description/Function

Validation

Category

Values

Description/Function

Validation

Type

Not configurable.

  • Passport.

  • National ID number.

  • Local ID number.

  • Driverā€™s license.

  • E-Ticket number.

  • Record locator

All available document types are included.

No validation.

Status

  • On = Green

  • Off = Gray

  • By setting the element to ā€œOnā€ (green), the selected document type/s will be included in the dropdown list offered to the passenger.

  • By setting the element to ā€œOffā€ (gray), the selected document type will not be offered as option.

At least one document type must be enabled.

Translation

Input alphanumeric characters.

The text entered here will be shown to the passenger within the list of available document types. If no translation is included the default or label will be shown.

Up to 255 characters.

Ā 

Sample image of the screen displayed to the passenger:

Ā 

Sub-section: Frequent Flyer


This sub-section allows to enable and configure the frequent flyer programs that will be made available for passenger to include their information.

Firstly, there is the option to enable the frequent flyers box in the traveller details screen.

Category

Values

Description/Function

Validation

Category

Values

Description/Function

Validation

Enable

  • On = Green

  • Off = Gray

  • By setting the element to ā€œOnā€ (green) the traveller details screen will include the necessary fields for passenger to complete their frequent flyer information.

  • By setting the element to ā€œOffā€ (gray) the frequent flyer fields will not be shown in the form.

No validation.

Ā 

Then, the specific frequent flyer programs must be defined in order to be given as options for the passenger.

Category

Values

Description/Function

Validation

Category

Values

Description/Function

Validation

Airline code

Alphanumeric characters

The airlineā€™s IATA code must be entered here for configuration.

Up to 2 characters.

Program name

Alphanumeric characters

The frequent flyer program name must be entered here. This is the text that will be displayed to the passenger as options for completing frequent flyer information.

Up to 25 characters.

Ā 

Sample image of the screen displayed to the passenger:

Sub-section: SSR DOCx


This sub-section allows the configuration of the routes that will require the passenger to complete SSR DOCx information. The traveller details screen will require information in addition to personal data.

Category

Values

Description/Function

Validation

Category

Values

Description/Function

Validation

Origin

Input airport code

The origin of the correspondent route must be entered.

No validation.

Destination

Input airport code

The destination of the correspondent route must be entered.

No validation.

Enable: SSR DOCS

  • On = Green

  • Off = Gray

  • By setting the element to ā€œOnā€ (green) the passenger will be required to complete the documentation information with the document types configured under the sub-section ā€œ"Types of document for SSR DOCS". The form includes the following information:

    • Document type

    • Document number

    • Expiration date

    • Country of issuance

    • Nationality

  • By setting the element to ā€œOffā€ (gray) these boxes will not be offered to the passenger.

No validation

Enable: SSR DOCO

  • On = Green

  • Off = Gray

  • By setting the element to ā€œOnā€ (green) the passenger will be required to complete suplementary document information. The form includes the following suplementary document options:

    • Visa

    • Redress number

    • Known-traveller number

  • By setting the element to ā€œOffā€ (gray) these boxes will not be offered to the passenger.

No validation.

Enable: SSR DOCA

  • On = Green

  • Off = Gray

  • By setting the element to ā€œOnā€ (green) the passenger will be required to complete suplementary document information. The form includes the following suplementary information:

    • Residence country

    • Destination country

    • Address

    • City

    • Stage

    • ZIP code

  • By setting the element to ā€œOffā€ (gray) these boxes will not be offered to the passenger.

No validation.

Ā 

Sample image of the screen displayed to the passenger, DOCs:

Ā 

Sample image of the screen displayed to the passenger, DOCO:

Ā 

Sample image of the screen displayed to the passenger, DOCA;

Ā 

Sub-section: Types of document for SSR DOCS


This sub-section allows the configuration of the document types that might be accepted for SSR DOCS elements. It allows to:

  • Enable the documents that want to be offered as options to the passenger.

  • Configure the text that will be shown to the passenger for each document type.

Category

Values

Description/Function

Validation

Category

Values

Description/Function

Validation

Type

Not configurable.

  • Passenger Passport.

  • Identity card (A)

  • Identity card (C)

  • Identity card (I)

  • Approved non-standard identity documents used for travel (F)

  • Passport card (IP)

This column shows the available document types that might be offered to passenger.

No validation.

Status

  • On = Green

  • Off = Gray

  • By setting the element to ā€œOnā€ (green) the selected document will be included in the dropdown list shown to the passenger.

  • By setting the element to ā€œOffā€ (gray) the document will not be included in the options.

At least one type of document must be enabled.

Translation

Input alphanumeric characters

The text entered here will be displayed to the passenger. If no information is included, the default or the label will be shown.

Up to 255 characters.

Ā 

Subsection: Message at the bottom of the screen


In this subsection you will be able to configure a message at the bottom of the screen

Category

Values

Description/ function

Validation

Category

Values

Description/ function

Validation

Enable

  • On = Green

  • Off = Grey

  • When this option is in green, the message will be shown at the bottom of the screen

  • When this option is in grey, no message will be shown at the bottom of the screen

No need for validation

Enable check-box

  • On = Green

  • Off = Grey

  • When this option is in green, a check-box will appear next to the message. It will be mandatory to select it in order to continue with the purchase flow

  • When this option is in grey, no check-box will be shown next to the message

No need for validation

Text Box

Enter rich text content and images

Text that will be shown at the bottom of the screen

You may enter text, format, links / hyperlinks and images

Up to 2000 characters

Ā 

Ā 


Section: Extra services


Sub-section: Extra Services

This sub-section allows to define the name to be displayed for the extra services offered.

Category

Values

Description/Function

Validation

Category

Values

Description/Function

Validation

Extra Service Code

Input alphanumeric characters

The label shown in the Extra Services screen must be entered here.

Between 1 and 50 characters

Name

Input alphanumeric characters

The name given to extra service will be displayed on the Extra Services screen.

Up to 70 characters

Ā 


Section: Purchase


Sub-section: VAT information


This sub-section allows to configure a message to be displayed to the passenger when fiscal / VAT information is requested.

Category

Values

Description/Function

Validation

Category

Values

Description/Function

Validation

Enable

  • On = Green

  • Off = Gray

  • By setting the element to ā€œOnā€ (green) the configured message will be displayed to passenger.

  • By setting the element to ā€œOffā€ (gray) no text will be displayed.

No validation.

Text box

Input free text

The message to be displayed to the passenger must be entered here.

Up to 500 characters.

Ā 

Sample image of the screen displayed to the passenger:

Ā 

Sub-section: Fiscal information


This sub-section allows to enable the requirement of fiscal information. If the passenger completes this data, it will be included in the e-ticket.

Firstly, the section allows to configure if Business Name is displayed or not, whether it is mandatory or not, and the fieldā€™s name to be shown. In the passengerā€™s e-ticket, the business name will be included in the endorsement text.

Category

Values

Description/Function

Validation

Category

Values

Description/Function

Validation

Enable

  • On = Green

  • Off = Gray

  • By setting the element to ā€œOnā€ (green) the passenger will be given the option to complete the business name.

  • By setting the element to ā€œOffā€ (gray) no business name will be allowed.

No validation.

Required

  • On = Green

  • Off = Gray

  • By setting the element to ā€œOnā€ (green) the business name will be mandatory.

  • By setting the element to ā€œOffā€ (gray) the business name will be optional.

No validation.

Translation box

Input alphanumeric characters.

The title of the ā€œbusines nameā€ box that will be displayed to the passenger must be entered.

Up to 25 characters.

Then, it is possible to configure the display, requirement and name of the fiscal key.

Category

Values

Description/Function

Validation

Category

Values

Description/Function

Validation

Enable

  • On = Green

  • Off = Gray

  • By setting the element to ā€œOnā€ (green) the passenger will be given the option to complete the fiscal key information.

  • By setting the element to ā€œOffā€ (gray) no fiscal key information will be allowed.

No validation.

Requried

  • On = Green

  • Off = Gray

  • By setting the element to ā€œOnā€ (green) the fiscal key will be mandatory.

  • By setting the element to ā€œOffā€ (gray) the fiscal key will be optional.

No validation.

Translation box

Input alphanumeric characters.

The title of the ā€œfiscal keyā€ box that will be displayed to the passenger must be entered.

Up to 25 characters.

Ā 

Finally, it is possible to configure the accepted type/s of fiscal key and their validations. In the passengerĀ“s e-ticket the fiscal key information will be included in the VAT field with the fiscal key name chosen and the details according to the configured valdiation.

Category

Values

Description/Function

Validation

Category

Values

Description/Function

Validation

Type of fiscal key

Input alphanumeric characters.

The type of fiscal key available must be entered here.

Up to 25 characters.

Value type

Dropdown list

  • Alphabetic

  • Numeric

  • Alphanumeric

This value type will be used for validation when the passenger enters fiscal information.

  • Alphabetic: passenger will be able to insert only alphabetic characters.

  • Numeric: passenger will be able to insert only numeric characters.

  • Alphanumeric: passenger will be able to insert alphanumeric characters.

At least one option must be selected.

Minimum

Input positive numbers.

This is the minimum number of characters that will be used for validation when the passenger enters fiscal information.

At least 1 character must be set as minimum.

Maximum

Input positive numbers.

This is the maximum number of characters that will be used for validation when the passenger enters fiscal information.

At least 1 character must be set as maximum.

Ā 

Sample image of the screen displayed to the passenger:

Ā 

Subsection: Message at the bottom of the screen


In this subsection you will be able to configure a message at the bottom of the screen

Category

Values

Description/ function

Validation

Category

Values

Description/ function

Validation

Enable

  • On = Green

  • Off = Grey

  • When this option is in green, the message will be shown at the bottom of the screen

  • When this option is in grey, no message will be shown at the bottom of the screen

No need for validation

Enable check-box

  • On = Green

  • Off = Grey

  • When this option is in green, a check-box will appear next to the message. It will be mandatory to select it in order to continue with the purchase flow

  • When this option is in grey, no check-box will be shown next to the message

No need for validation

Text Box

Enter rich text content and images

Text that will be shown at the bottom of the screen

You may enter text, format, links / hyperlinks and images

Up to 2000 characters

Ā 

Ā 

Ā 


Section: End of flow


Sub-section: Button


This sub-section allows to configure the button at the end of the End pf flow screen in order to define where the passenger wants to be redirected after completing the reservation flow.

Category

Values

Description/Function

Validation

Category

Values

Description/Function

Validation

Translation box

Input alphanumeric characters

The text to be shown in the button must be entered here.

Up to 255 characters.

Link

Input text.

The URL where passenger will be redirected must be entered here.

No validation.

Ā 


Section: Summary


Sub-section: Terms and conditions


This sub-section allows to enable and configure a message that requires passenger acceptance. This message will be displayed in the flight results screen. By configuring this message, the passenger will have to accept the terms and conditions before moving forward with the reservation/purchase flow.

Category

Values

Description/Function

Validation

Category

Values

Description/Function

Validation

Enable

  • On = Green

  • Off = Gray

  • By setting the element to ā€œOnā€ (green) the terms and conditions box will be shown to passenger and they will be required to accept them before moving forward.

  • By setting the element to ā€œOffā€ (gray) no terms and conditions are shown.

No validation.

Translation box

Input alphanumeric characters.

The text to be shown to the passenger must be entered here.

Up to 70 characters.

Translation box

Input alphanumeric characters.

The text to be seen as a link must be entered here.

Up to 50 characters.

Translation box

Input alphanumeric characters.

Terms and conditions must be entered here. This text will be shown when passenger enters the previous link.

Up to 5000 characters.

Ā 

Sample image of the screen displayed to the passenger:

Ā 

Sub-section: Taxes


This sub-section allows to add the tax codes in order to give them a specific denomination. If no text is included, the IATA tax code will be displayed to the passenger.

Category

Values

Description/Function

Validation

Category

Values

Description/Function

Validation

Tax code

Input alphanumeric characters.

The tax IATA code must be entered here.

Up to 2 characters.

Name

Input alphanumeric characters.

The tax name that will be displayed to the passenger must be entered here.

Up to 50 characters.

Tax configurations apply within Ecommerce on ā€œSummaryā€ as well as the final screen on ā€œPrice Detailā€ section.

Sub-section: Fees and Surcharges


This sub-section allows to add the fee codes in order to give them a specific denomination. If no text is included, the fee name in KIU RES (TX*FEE/*) will be displayed to the passenger.

Category

Values

Description/Function

Validation

Category

Values

Description/Function

Validation

Fee code

Input alphanumeric characters.

The fee code must be entered here.

Up to 5 characters.

Name

Input alphanumeric characters.

The fee name that will be displayed to the passenger must be entered here.

Up to 50 characters.

Fees and Surcharges configurations apply within Ecommerce on ā€œSummaryā€ as well as the final screen on ā€œPrice Detailā€ section.

Ā 

Related pages