MAN_Upgrade/Downgrade: Accepting Passengers
KIU DCS supports passengers upgrade and downgrade but in order to be able to execute any of these two actions, the aircraft must have more than one cabin.
The eTicket upgrade or downgrade must be previously executed when ETKT has been set to Y in the PC or Control Panel as otherwise it will not be possible to upgrade or downgrade the passenger( see Emisión user manual).
Accepting a passenger while upgrading on same entry:
PU<NUMERO DE ITEM>,UPCDescription:
PU | Command |
1 | Item |
, | Comma (Mandatory) |
UP | Upgrade or Downgrade Indicator |
C | Cabin |
PU<NUMERO DE ITEM>,UPCCDescription:
PU | Command |
1 | Item |
, | Comma (Mandatory) |
UP | Upgrade or Downgrade Indicator |
CC | Cabin C or Business |
Upgrade/Downgrade: Checked Passengers
Considerations
This feature allows passenger edition for upgrade or downgrade without any need to delete the passenger or change the class of service on the eTicket previously. The command can be also executed at the Gate, Transits counter, etc.
It also allows to indicate if the downgrade or upgrade has been voluntary or involuntary.
If the passenger travels with an INFANT, the associated INFANT will be also upgraded or downgraded at the same time.
As there is a change of cabin, the system will re-issue the boarding pass with a new seat.
It alllows the change of cabin in all connecting flights when different cabins are available.
Different seats can be selected if necessary when changing cabins in connecting flights.
The change of cabin is registered on the Flight History (PH) with the corresponding text, i.e. “UPGRADE” and indicating the original cabin and the new one.
Voluntary Upgrade/downgrade
Upgrade
PE-<NUMERO DE ITEM>,UP<C> Downgrade
Description:
PE | Command |
- | Mandatory Hyphen |
NUMERO DE ITEM | Item or Passenger Boarding Number on PLC list |
, | Mandatory Comma |
UP / DW | UP: Upgrade DW: Downgrade |
C | Cabin (F,C,Y) When not specify, it means it is a voluntary change |
Involuntary Upgrade/downgrade
Upgrade
Downgrade
Options
Executing a passenger upgrade and assigning a specific seat
Executing a passenger upgrade on the Outbound connecting flight
Executing a passenger upgrade on the Outbound connecting flight while selecting different seats for each flight
The class of service for the upgrading/downgrading must correspond to the cabin.
Upgrade/downgrade when only one cabin aircraft is scheduled
When it is necessary to perform a passenger upgrade/downgrade on a flight scheduled with only one cabin aircraft use following commands:
Description:
PE | Command |
Mandatory Hyphen | |
NUMERO DE ITEM | Item or Boarding Number (BN) on PLC list |
, | Mandatory Comma |
UP / DW | Upgrade / Downgrade |
C | Cabin Indicator (F, C, Y) |
C | Class of Service, C or Business Class |
Example:
Response:
Upgrade/downgrade (Only one cabin aircraft scheduled)
When there is a need to upgrade or downgrade passengers but the aircraft scheduled for the flight has only one cabin
Description:
PE | Command |
Mandatory Hyphen | |
NUMERO DE ITEM | Item or boarding number (BN on PLC list) |
, | Mandatory Comma |
UP / DW | Upgrade / Downgrade |
C | Cabin Indicator (F, C, Y) |
C | Class of service -C- or Business Class |
Example:
|
Response:
Example for Upgrade:
Response:
Case Study
Response:
Involuntary Downgrade:
Response:
Voluntary Upgrade:
As seat is not specified on the command shown above, the system displays the graphical Seat Map for selecting one:
Response:
History
Response:
Filter to display only UPGRADE/DOWNGRADE actions:
Response: