EFIM Electronic Flight Interruption Manifest (No longer supported by IATA)

Definition


A Flight Interruption Manifest (FIM) was a document issued by an airline, as a substitute for a ticket coupon, when a Flight was disrupted.

  • For example schedule change, overselling, cancellation, etc.

Nowadays the default is the ticket and FIM is not a valid document anymore. Please see  IATA AIRIMP 7.2.4 Resolution: “The industry standards no longer support Flight Interruption Manifest (FIM), the industry default is the ticket.”

Generally, a check-in agent will issue an EFIM at the gate, ticket office or transfer counter. The original route and ticket data, as well as the new route, will be necessary, converting the EFIM into the new ticket.

An EFIM is only valid for a flight (and/or Flight Connection) on a new airline, different from originally issued on the ticket.

For example:

  • An XX agent could generate an EFIM for a YY flight and send the data to YY
  • An EFIM would be accepted as a regular ticket on the YY flight.



Application


  • An EFIM can be applied to passengers with all types of fares.
  • Each airline, according to the procedure will apply it to the selected fares.
  • Coupon status entered in the EFIM must be OPEN FOR USE
    • This applies for KIU or External tickets (Automatic control)
  • To be able to issue an EFIM, the agent must have keyword FIMALW and Duty 5 authorized in the profile


Issue an EFIM


  • The limit of passengers per EFIM document will be 20.
  • If there were more passengers, another EFIM must be created.
  • To issue an EFIM, 4 steps will be followed: Original Flight data and ticket data will be entered: It will be shown in the Rerouted From field New Flight data (the other company) to which the passengers will be transferred will be entered It will be shown in the field called: Rerouted To Coupons to be transferred will be added: It will be shown in the Manifest loading field.
  • The entered data will be saved: PFIM / SAVE confirmation will be entered with PFIM / SAVE / Y 

Rerouted From



PFIMH/ADD/<ORIGINAL AIRLINE>/<FLIGHT>/<DATE>/<AIRPORT OF INTERRUPTION>/<ORIGINAL DESTINATION>/<REASON FOR ISSUANCE>/<FREE TEXT>

Example:

PFIMH/ADD/XX/911/20JAN/EZE/MIA/CXLD/BAD WEATHER

Description:

FieldMandatoryDescription
PFIMHYES

Base command: H (header)

ADDYES

ADD indicator

ORIGINAL AIRLINEYESCarrier operating the disrupted flight
FLIGHTYESinterrupted flight number
DATEYES

Interrupted flight date: DDMMM

Date con be previous, current or next day

AIRPORT OF INTERRUPTIONYESAirport where interruption takes place
ORIGINAL DESTINATIONYESOriginal destination
REASON FOR ISSUANCEYES

Reason for issuance:

  • CXLD: cancelled
  • DLYD: delayed
  • OVSLD: oversold
  • MSCNX: misconnection
FREE TEXTNO

Up to 25 alphanumeric characters can be entered

It can be left blank with//

Response:

  • EFIM data is displayed

Rerouted To



PFIML1/ADD/<AIRLINE>/<FLIGHT>/<DATE>/<ORIGIN>/<DESTINATION>

One-leg flight example:

PFIML1/ADD/YY/3214/20JAN/EZE/LIM
Two-leg example: (if any)
PFIML2/ADD/YY/3684/22JAN/LIM/MIA

Description

FieldMandatoryDescription
PFIMLYES

Command: L (Leg)

In order to add the "Rerouted To "data, the "Rerouted From" data must be added too.

LEGYES

Leg number

Up to 2 legs can be added in consecutive order whose data are different from each other.

ADDYESAction Type
AIRLINEYESCarrier honouring passenger coupon.
FLIGHTYES

Receiving Flight number

If there were 2 legs the second flight number should be different than the first

DATEYES

Receiving Flight, DDMMM format

  • For Leg 1, the date could be up to two days after the day entered in the PFIMH
  • For Leg 2, the date could be up to two days after the day entered in the PFIML1
ORIGINYESBoarding airport- Receiving flight
DESTINATIONYESDestination airport Receiving flight

Response :

  • EFIM data is displayed

Add a Manifest


PFIMD/ADD/<TICKET NUMBER>/<COUPON>/CT<CABIN CLASS TO>


Example:

PFIMD/ADD/9990210008402/E1/CTY

Description:

FieldMandatoyDescription
PFIMDYES

Base command : D as Document

ADDYESAction type
TICKET NUMBERYESTicket number
COUPONYES

Original Flight coupon number

You can enter up to 3 coupons.

Status has to be OPEN FOR USE or AIRPORT CONTROL

The coupon number must be part of the ticket

CT CABIN CLASS TOYES

Cabin class of the flight where the passenger is being transferred.

It has to be preceded by CT.

  • If a Leg was loaded on the EFIM, it can only register a single class
    • Example: CTY
  • If the two Legs were loaded in the EFIM, the 2 classes must be entered
    • Example: CTYY


Response:

EFIM data is displayed


Display an  EFIM


Display command can always be performed before saving/saving the EFIM

PFIM/*

Example:

Once PFIMH, PFIML, and PFIMD have been entered but without having saved the information.

FLIGHT INTERRUPTION MANIFEST:                                                            CARRIER NAME: LINEAS AEREAS XX
DIVERSION BY: *
REASON FOR ISSUANCE: CXLD
COMMENT: 
------------------------------------------------------------------------------------------------------------------------
REROUTED FROM:                         REROUTED TO FIRST LEG:                        REROUTED TO SECOND LEG:                        
CXR   FLIGHT   DATE   AIRPORT          CXR   FLIGHT  DATE        FROM   TO           CXR   FLIGHT   DATE   FROM   TO
XX    555      01AUG  AEP              YY    888     03AUG       EZE    CDG          
------------------------------------------------------------------------------------------------------------------------
 #    LASTNAME        NAME             CPN   CXR     TICKET      FARE   PAX TYPE     CABIN CLASS    CABIN CLASS
                                                     NUMBER      BASIS  CODE         FROM           TO
------------------------------------------------------------------------------------------------------------------------
 1    DOE             JOHN             1     999     0210013080  YOWUSD ADT          Y              Y
                                       2     999     0210013080  YOWUSD ADT          Y              Y
                                       
                                                                                          TOTAL NUMBER OF PASSENGERS: 1
------------------------------------------------------------------------------------------------------------------------
*  ISSUED ON BEHALF OF THE FOLLOWING CARRIER
** IF REROUTED TO ONE CARRIER ONLY, VOID OUT THE SECOND RECEIVING CARRIER BOX

PFIM / * is done before saving the EFIM (PFIM / SAVE), therefore the EFIM number or the final status of the coupons will not be seen.



Delete a passenger


In case a passenger has been added by mistake the item can be deleted from the list as explained next:

PFIMD/DEL/<ITEM>

Example:

PFIMD/DEL/1

Description;

PFIMDBase command
DELAction
ITEMitem number

Response:

OK DONE

Only passengers in the EFIM can be deleted if it has not been saved. Once it is saved it can not be modified anymore.


Ignore an EFIM


In order to ignore the process of issuing an EFIM, the following command can be made:

When ignoring, the temporary coupon's status that was added is reversed: they are reverted to OPEN FOR USE


PFIM/IGD
The entry requires a confirmation adding at the end / Y
* WARNING ** 
 YOU WILL IGNORE THE MANIFEST  
 CONFIRM IGNORE WITH /Y OR SAVE DOCUMENT WITH PFIM/SAVE

An EFIM cannot be ignored after being saved. The EFIM can be ignored at any time of the creation, for example after entering the PFIMH



Save an EFIM


Once all data is entered correctly into the EFIM,it must be saved with the following command

PFIM/SAVE

The entry requires a confirmation adding at the end / Y

** WARNING ** 
 YOU WILL SAVE THE MANIFEST  
 SAVE DOCUMENT WITH /Y OR IGNORE WITH PFIM/IGD TO DISREGARD

Response:

OK EFIM NBR <EFIM NUMBER>

When closing an EFIM the process will affect only the coupond added to it.

  • KIU Coupons can change from:
    • OPEN FOR USE (intermediate status) to
    • UNAVAILABLE (intermediate status ) and then from PFIM/SAVE to
    • G (final status)
  • Interline coupons change from :
    • AIRPORT CONTROL (intermediate status) to
    • UNAVAILABLE (intermediate status) and then from PFIM/SAVE to
    • G (final status )



Display an EFIM


Once the manifest has been saved it can be displayed with the following command:

EFIM/<EFIM NUMBER>

An agent can display any EFIM issued by him/her or any other agent.



Retrieve s list of EFIMs


You can retrieve a list of EFIMs with the following command:

EFIM/LAST<NUMBER>
EFIM/LAST10
ITEM     DOCUMENT           AIRLINE        FLIGHT        DATE         GMT        AGENT
1        9990220013068      XX             1             AUG 14 2018  07:31PM    LASTNAME/NAME
2        9990220013067      XX             1             AUG 14 2018  05:33PM    LASTNAME/NAME
3        9990220013065      XX             911           AUG  9 2018  08:41PM    LASTNAME/NAME
4        9990220013064      XX             911           AUG  9 2018  08:39PM    LASTNAME/NAME
5        9990220013063      XX             911           AUG  9 2018  08:35PM    LASTNAME/NAME
6        9990220013062      XX             911           AUG  9 2018  08:33PM    LASTNAME/NAME
7        9990220013061      XX             911           AUG  9 2018  08:07PM    LASTNAME/NAME
8        9990220013060      XX             911           AUG  9 2018  08:06PM    LASTNAME/NAME
9        9990220013059      XX             911           AUG  9 2018  08:03PM    LASTNAME/NAME
10       9990220013058      XX             877           JUL 31 2018  04:04PM    LASTNAME/NAME
  • The maximum possible to list is 10 documents.
  • If there were less than 10 the whole list will be displayed.
  • If there were more than 10 the last will be displayed.



Print an EFIM


An EFIM can be printed with the following entry

EFIM/<EFIM NUMBER >-P


First, you can visualize before printing

Response

#<EFIM NUMBER> SENT TO PRINTER



Send an EFIM by email


A manifest can be sent by email with the following entry:

EFIM/<EFIM NUMBER>-EMAIL@EMAIL.COM

Example:

The email subject will contain the EFIM Number and the document number