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Boarding

In order to start boarding the accepted passengers on the flight at least one terminal must be assigned to the boarding function. Flight status must be "OPEN" for Boarding.

Use the following entry:

PBA4580/26JULAEP 

Response

ASSIGNED BOARDING -> 4580/26JUL AEP

When working on a past date flight (one day after departure date) must replace the date for a "-" sign in order to indicate the system, departure date occurred in the past.

For example, if departure date had had to be March 6 but actually departed on March 7, use the following format:

PBA5609-COR

 

Assign a terminal to begin boarding passengers, entry allows to board passengers individually o massively 

Individual:

PB3

Massive:

PB3,5,9,12,11,8,15,20

Response:

 

8 PAX BOARDED

Description:

PBFixed command
3Check-in sequence number

 

 

Use the sequence number for boarding, when boarding multiple passengers, if sequences are co-relative use a "-" to indicate the first and last one. When sequences aren´t co-relative use a "," (comma) to indicate each sequence number you're willing to board on the flight.

Ejemple:

PB3,8,56,88
PB59-78

The logic for accepting Adults and infants is the same as for the check in, meaning if the adult was accommodated including a lap infant, when boarding the adult the lap infant gets also boarded

 

Ejemple

On the PNR, the passenger BABY is linked PAX RIVAS

 


1.1VEGA GOMEZ/DIANA   »PP 43126001
 2.1RIVAS/JEAN   »PP 61758972
 3.1BABY/BABY  *INFOA   »PP123

Passenger BABY was accepted on the same transaction as passenger VEGA

PF4522-VEGA
CHECKIN-M> XX4522 /10MAR AEP
ITEM  CODE   NAME                      FOID            OFF ST CC  SEAT           FF               PRS
   1  DLNRDF VEGA GOMEZ/DIANA          PP 43126001     COR HK YB
   2  ¤      RIVAS/JEAN                PP 61758972     COR HK YB
   3  ¤      BABY/BABY            *INF PP123           COR HK YB

PU1+3
CHECKIN->XX4522/10MAR AEP
 ORD  CODE   NAME                      FOID            OFF CC PARTY SEAT              BAG
 001. DLNRDF VEGA GOMEZ/DIANA          PP 43126001     COR YB       1C                     0/000
 002. DLNRDF BABY/BABY            *INF PP123           COR YB                              0/000

 

During boarding process item 1 (adult) o 2 (Infant) can be boarded and system will automatically board both items.

PB1 2 PAX BOARDED

 

Using bar code reader in NON-CUTE environments: reading from Microsoft Windows use the following entry:

PBR

This entry will display a pop up including the flight details. This entry is only used at airports where common use platforms (CUTE) such as SITA, ULTA, ARINC are NOT used.

Boarded Passenger List 

Display the same list as for passengers accepted on the flight, this displays includes a column called BOARD, and an Indicator (Y) for the passengers that were boarded:

PLC4580/26JULAEP

Response:

PLC4580/26JULAEP
** PASSENGERS CHECKED **
FLT: 4580    BRD: AEP    WED 26JUL06

STATUS    CHECK IN: OPEN      
          BOARDING: OPEN         PAXS:  24

 ORD  NAME                        SEAT BK OFF CODE   BOARD
 002. ZAOMON/A                         B  COR CYPNSD   Y
 004. MENDEZ/JUAN                      Y  COR VODDNB   
 005. DELAVEGA/DIEGO         *CHD      Y  COR TQEJEW   Y
 006. DELAVEGA/MARTIN        *CHD      Y  COR TQEJEW   Y
 007. LOPILO/A                         Y  COR OFYEZM   
 008. LOPILO/S                         Y  COR OFYEZM   
 009. LOPILO/D                         Y  COR OFYEZM   
 011. JUNES/S                     5C   Y  COR SUWDMD   
 012. YANEZ/ALVARO                3A   Y  COR BHZTLV   Y
 013. BELISCCI/ANTONELLA               B  COR NCMVAA   Y
 014. BASUALDO/MARCOS                  Y  COR AJYVVN   Y
 015. BASUALDO/GABRIEL                 Y  COR ESMGZC   
 016. BASILE/ALFREDO                   B  COR ORIKJU   
 017. BRITOS/SERGIO                    Y  COR TVFSTJ   Y
 018. SEMINARA/EZEQUIEL                Y  COR SADHHF   Y   (SEMINARA/RACO)
 019. SEMINARA/RACO          *INF      Y  COR SADHHF   Y   (SEMINARA/EZEQUIEL)
 020. SEMINARA/FRANCO        *CHD      Y  COR SADHHF   Y
 021. CHUBIEK/BARBARA                  Y  COR SADHHF   Y   (SEMINARA/MIA)
 022. SEMINARA/MIA           *INF      Y  COR SADHHF   Y   (CHUBIEK/BARBARA)
 023. TRASZO/A                         Y  COR KGLICK   Y   (TRASN/A)
 024. TRASN/A                *INF      Y  COR KGLICK   Y   (TRASZO/A)
 025. RACEDO/CARLOS                    Y  COR WYFUGR   Y   (MILKSAWER/GIN)
 026. MILKSAWER/GIN          *INF      Y  COR WYFUGR   Y   (RACEDO/CARLOS)
 027. MILES/ANA              *CHD      Y  COR WYFUGR   Y

Column BOARD will display a "Y" for the passengers that were boarded on the flight

 

 Passenger List for pending for boarding 

This list will display the passengers accepted on the flight but not yet boarded, also displays the sequence numbers that where off loaded:

PBP4580/26JULAEP

 

Response:

PBP4580/26JULAEP
** PENDING PASSENGERS BOARDING **
FLT: 4580    BRD: AEP    WED 26JUL06

STATUS    CHECK IN: OPEN      
          BOARDING: OPEN
 ORD  NAME                        SEAT  BK OFF CODE 
 028. AJUMEN/LORENA                     B  COR NCMVAA
 029. ARAGON/ANA                        Y  COR TQEJEW
 030. CAPRIES/A                         B  COR SQTUCI

OFF LOAD: 1, 3, 10

This display also included the passengers that were off loaded (OFF LOAD 1,3,10).

In addition, this list can also be customized to display only the bag tag numbers for the passengers pending for boarding:

PBP4112/BT

 

Response:

PBP4112/BT
** PENDING PASSENGERS BOARDING **
FLT: 4112    BRD: AEP    MON 08SEP08

STATUS    CHECK IN: OPEN      
          BOARDING: OPEN

 ORD  NAME                        SEAT  BK OFF CODE     BAGTAG
 001. GOMEZ/PAULA                 1A    Y  SLA XWMCBH   121212
 002. TORRES/PAMELA               3A    Y  SLA XWMCBH   565656/58
 003. FUR/MARIELA                 6A    Y  SLA XWMCBH   45454545/46


Se podrá obtener un listado detallando la cantidad de piezas despachadas y su peso por cada uno de los pasajeros pendientes de embarque. Para generar el listado con estas características se deberá ingresar el siguiente comando:

PBP4112/BT+

Response:

 

PBP4112/BT+
** PENDING PASSENGERS BOARDING **
FLT: 4112    BRD: AEP    MON 08SEP08

STATUS    CHECK IN: OPEN      
          BOARDING: OPEN

 ORD  NAME                        SEAT  BK OFF CODE     BAGTAG
 001. GOMEZ/PAULA                 1A    Y  SLA XWMCBH     1/10     121212
 002. TORRES/PAMELA               3A    Y  SLA XWMCBH     2/50     565656/58
 003. FUR/MARIELA                 6A    Y  SLA XWMCBH     2/14     45454545/46

 

Off load passengers:

Use this entry to off load a passenger:

PBD11

Descripción:

PBDFixed command
11Sequence number

Response:

1 PAX DEPLANED

The system responds with the amount on passengers offloaded followed by the text PAX DEPLAINED.

When displaying again the boarded/accepted passenger list, this passengers will be displayed accordingly

For the carriers that have the option [CWD]CONFIRMATION WHEN DEPLANING PAX on the JJCHK table set to YES, will display a warning for the agent displaying the passenger's first and last name, PNR code, and party code ( if applicable), this warning must be acknowledge by adding a /Y

Ejemple:

PBD16-18,1,3,10-12
RE-ENTER THE COMMAND TO DEPLANE THE FOLLOWING PSGRS FROM FLIGHT  XX 210/03AUGAEP

  1. ALVAREZ GUTIERREZ/DESIREE VANESSA - KYJXDQ [AA3]
  3. CADORE/ROBER - KYJXDQ [AA3]
 10. TEDESCO/ROSSELLA - EKUSXR [AC3]
 11. RODRIGUEZ/JOSE - JKJWPK [AD2]
 12. BOLIVAR/CARMEN - JKJWPK [AD2]
 16. LOPEZ/PEDRO - NNHGZC
 17. PEREZ/A - LSFBBW [AF2]
 18. PEREZ/C - LSFBBW [AF2]

 

Response:

PBD16-18,1,3,10-12/Y
8 PAX  DEPLANED
  • The List display according to the sequence number and in ascendant order
  • Flight History displays the entries including the /Y indicator
  • When offloading an Adult passenger that was accepted with an infant, both will be offloaded regardless of the sequence number specified

 

Ejemple:

PBD2
RE-ENTER THE COMMAND TO DEPLANE THE FOLLOWING PSGRS FROM FLIGHT  XX4522/10MARAEP

  1. VEGA GOMEZ/DIANA - DLNRDF
  2. BEBY/BEBY - DLNRDF

PBD2/Y
2 PAX  DEPLANED
PBD1/Y
2 PAX  DEPLANED


 

 

 

Denied Boarding

Introduction

When canceling the passenger check-in procedure you may indicate that such cancellation is related to denied boarding.

If the passenger is denied boarding, it must be indicated if the reason was voluntary or involuntary, and if the passenger will be compensated or not.

The denied boarding functionality includes the following scope:

 

  • Identification of voluntary confirmed passengers to be denied boarding
  • List of voluntary passengers to be denied boarding
  • Cancellation of passengers, confirmed and on the waiting list, adding the feature "denied boarding"
  • Mass cancellation of  confirmed and  waitlisted passengers, adding the feature "denied boarding"
  • Denied boarding passengers list.
  • Passenger information with denied boarding in the PFS message (Passenger Final Sales)
  • Passenger records with  denied boarding in the  flight history

 

 

Voluntary denied boarding

 

During the check-in  process , or edition of a passenger already checked, it can be indicated that a passenger is willing to accept denied boarding.

In the same way, it will also be possible to cancel the denied boarding previously assigned to a passenger.

If for operational or commercial reasons, any of the passengers on the flight should be left on the ground, the volunteers can be identified for denied boarding to cancel their check-in or the corresponding action.

 

  

Assignment

The indicator to identify a voluntary denied boarding  passenger is VDB and can be indicated in the PU and PE command as follows: 

 

 

PU<PAX ITEM>,ST<SEAT NBR>,VDB

 

PE-<SEQ.NBR>,VDB 

  

 

Example;

 

PU1, ST10A, VDB  

 

Once the VDB feature has been added to the passenger, it can be seen in the display of the flight history, and in the list of passengers not traveling. 

Deletion 

The VDB characteristic assigned to the passenger with the VDBN indicator can be deleted as shown below: 

 

PE-<SEQ.NBR>,VDBN


Example:

PE-2, VDBN  

 

List of voluntary denied boarding passengers  

 

To obtain a list of the passengers who have volunteered for denied boarding, you must request a checked passengers display (PLC) by adding the VDB filter as shown below: 

 

PLC60/26AUGLHR/VDB 

 

 

PLC60 / 26AUGLHR / VDB

** PASSENGERS CHECKED **

FLT: XX 60 BRD: LHR SUN 26AUG18

                     

FILTER: VOLUNTARY DENIED BOARDING PASSENGERS

 

STATUS CHECK IN: OPEN

           BOARDING: OPEN PAXS: 2

  ORD NAME SEAT BK OFF CODE BOARD

  001. QUINN / MIKE 10A AND MAD PEYTDQ   002. SMITH / MARIA 12F AND MAD QDJOPF

 

 

Denied Boarding

                    

Single check-in cancellation 

Once a passenger has been accepted, either confirmed or on the waiting list, it is possible to cancel the check-in procedure indicating that it has been denied boarding .

When indicating that a passenger is entitled for denied boarding  the following considerations must be identified:

  • Voluntary or involuntary 
  • Reason for denied boarding
  • Compensation method
  • An optional free text 

 

The structure of the command is the following: 

PE- <PAX ITEM>, DEL / <TYPE> / <REASON> / <COMPENSATION> / <ADDITIONAL TEXT>  

 

 

Indicator         Description DV: Denied Voluntary (Volunteer)

TYPE                       DI: Denied Involuntary (Involuntary)

It is a mandatory field.

The valid options are:

OB: Overbooking

WR: Weight Restriction (Limitations of weight)

REASON                 CE: Change of Equipment (Change of equipment)

IS: Inoperable Seat (inoperative seat)

GA: Goverment Action

It is a mandatory field. The valid options are:

CA: Cash

COMPENSATION VC: Voucher

NO: Not Apply (No compensation applies)

It is a mandatory field.

It is a free text that can be included for the purpose of providing extra information.

TEXT Accepts up to 50 alphanumeric characters and spaces.

It is an optional field.

  

 

Examples

 

 

PE-1,DEL/DV/OB/CA/OVERBOOKED FLIGHT

 

PE-2,DEL/DI/WR/VC/DENIED BOARDING DUE TO WEIGHT RESTRICTIONS

PE-3,DEL/DV/GA/NO

 

 

 

The system response will repeat the previously entered indicators:

 

PE60 / 26AUGLHRMAD-2, DEL / DV / OB / CA / OVERBOOKED FLIGHT

         * * * P A X OFF L O A D * * *

    CHECKIN-> XX060 / 26AUG LHR

    ORD CODE NAME FOID OFF PARTY SEAT H.BAG BAG

   # 002 QDJOPF SMITH / MARIA PP44553 MAD 0/000

   ** DENIED BOARDING: DV / OB / CA / OVERBOOKED FLIGHT

 

 

Command options with API 

You can include the API indicator in the command to uncheck a passenger with denied boarding, to also indicate that you want to delete the preloaded API information (Advanced Passenger Information).

 

Examples

 

PE-1, DEL + API / DV / OB / CA / OVERBOOKED FLIGHT

PE-2, DEL + API / DI / WR / VC / DENIED BOARDING DUE TO WEIGHT RESTRICTIONS PE-3, DEL + API / DV / GA / NO 

 

 

Important notice: 

 

Each passenger whose check-in is canceled with the "Denied Boarding" indicator (/ DV or / DI), will be considered in the PLU list as checked-in .(PLU or list of passengers who have not yet done check-in for the flight)  This means that it will not be considered as a passenger pending for check-in at the airport. 

 

 

 

 

 

Cancellation of mass check-in with denied boarding

 

When performing a mass check-in cancellation procedure with PEDEL command you can also indicate that it was a denied boarding. 

Confirmed passengers

The command structure  to  massively cancel check-in for confirmed passengers with denied boarding is the following: 

 

PEDEL<FLIGHT>/<DATE><ORIGIN>/<SEQ.NBR>/<TYPE>/<REASON>/<COMPENSATION>/<ADDTEXT> 

 

Example:

 

PEDEL4178/26AUGAEP/1-4/DV/OB/CA/OVERBOOKED FLIGHT  

 

Indicators Type,Reason,Compensation and Additional Text apply the same way it applies to single passenger check-in cancellation.

 

In the "Seq. Number" field, you must indicate the numbers of boarding passes that will be massively unchecked. The options supported by this indicator are:

  • A single boarding pass number: 1
  • Several passengers separating with commas: 2,4,16
  • Selecting passenger ranges: 1-15
  • Combining options: 2,8,15-20,35

 

When performing the command the system will require confirmation of the action. To confirm the massive uncheck, the / Y flag must be added at the end of the command to process the transaction:

 

PEDEL4178/26AUGAEP/1-4/DV/OB/CA/OVERBOOKED FLIGHT

4 PASSENGERS WILL BE OFFLOADED. TO PROCESS ENTER

PEDEL4178/26AUGAEP/1-4/DV/OB/CA/OVERBOOKED FLIGHT/Y

 

Once the transaction is confirmed, the system will display boarding pass numbers that were unchecked:

 

PEDEL4178/26AUGAEP/1-4/DV/OB/CA/OVERBOOKED FLIGHT/Y

001 - OFFLOADED OK

002 - OFFLOADED OK

003 - OFFLOADED OK

004 - OFFLOADED OK 

 

 

 

Waitlisted Passengers

 

The structure of the command to mass uncheck waitlisted passengers indicating that their boarding was denied, is as follows:

 

 

PEDELSBY4178/26AUGAEP/1-4/DI/CE/NO 

 

 

Indicators Type,Reason,Compensation and Additional Text apply the same way it applies to single passenger check-in cancellation.

In the "Seq. Number" field, you must indicate the numbers of boarding passes that will be massively unchecked. The options supported by this indicator are the same as those for the confirmed passengers. 

 

 

 

Considerations

                    

When carrying out a mass passengers uncheck, whether they are confirmed or on the waiting list, the system will not allow executing the same command until the process of unchecking each passenger included in the command has been completed.

If a user enters the mass uncheck command and such transaction is already running in the same terminal, the system will report:

INVALID - IT IS RUNNING THE SAME PROCESS IN THIS DEVICE MIA00XX201

 

If a user enters the mass uncheck command for a flight and that transaction is already running for the same flight, the system will report:

INVALID - IT IS ALREADY RUNNING THE SAME PROCESS FOR FLIGHT XX5050/26AUGEZE

  

 


Denied boarding  passengers list.

                     

To check the denied boarding  passenger list of a particular flight, the following command should be entered

 

 

PLD<FLIGHT>/<DATE><ORIGIN> 

 

Example:

 

PLD5050/26AUGEZE

PLD5050/26AUGEZE

 

** DENIED BOARDING PASSENGERS **

FLT: XX5050    BRD: EZE    SUN 26AUG18

                     

STATUS    CHECK IN: OPEN      

          BOARDING: OPEN         PAXS:   0

 ORD    NAME                          TYPE REASON MODE BK OFF CODE           

 001.   BRAYER/MIKE                   DV   OB     CA   Y  MIA VUAFBT        #DB REMARK: CASH WAS GIVEN

 002.   BRAYER/PETER                  DI   WR     VC   Y  MIA VUAFBT

       #DB REMARK: VOUCHER DUE TO WEIGHT RESTRICTIONS

 003.   QUINN/ANNA                    DV   CE     CA   Y  MIA SHJRXV

       #DB REMARK: DENIED BOARDING DUE TO CHANGE OF EQUIPMENT

 004.   SMITH/MARIA                   DI   IS     VC   Y  MIA ELHXQC        #DB REMARK: INOPERABLE SEAT PAX RECEIVED VOUCHER

 005.   CERON/DIANA                   DV   GA     NO   Y  MIA ZBWYYE        #DB REMARK: DENIED BOARDING BY GOV AUTHORITIES

 006.   TRENTO/PABLO                  DI   OB     NO   Y  MIA ZBWYYE        #DB REMARK: TRANSFERRED TO ANOTHER AIRLINE The display will show the following items:

 

 

  • ORD: Order number (Passenger boarding pass number)
  • NAME: Denied boarding passenger name
  • TYPE: Voluntary or Involuntary)
  • REASON: Reason for denied boarding (OB, WR, CE, IS, GA)
  • MODE: compensation mode (CA, VC, NO)
  • BK: Booking class 
  • OFF: Destination
  • CODE: Booking code

 

 

 

 

 

 

Filters

                    

 

The following filters can be applied to the boarding denied passengers list:

  • DBT<TYPE>

The list can be filtered by type of denied boarding: DV (Denied Volunteer) or DI (Denied Involuntary)

 

Only one type can be entered at a time, and the system will validate that they are 2 characters (it will not validate the codes).

Examples:

 

PLD5050/26AUGEZE/DBTDV 

PLD5050/26AUGEZE/DBTDI

 

  • DBR<REASON>

 

The list can be filtered  by reason or reason for denied boarding: OB, WR, IS, CE, GA.

Only one reason can be entered at a time, and the system will validate  2 to 4 characters (it will not validate the codes).

Examples:

 

PLD5050/26AUGEZE/DBROB 

PLD5050/26AUGEZE/DBRWR

 

  • DBM<COMPENSATION METHOD>

The list can be filtered according to the method used to compensate the passenger: CA, VC, NO.

Only one method at a time can be entered and the system will validate 2 characters( It will not validate the codes.) Examples:

 

PLD5050/26AUGEZE/DBMCA 

PLD5050/26AUGEZE/DBMVC

PLD5050/26AUGEZE/DBMNO

 

Filters combination

Different type of filters can be combined such as Type,Reason and compensation method


Example:

 

PLD5050/26AUGEZE/DBTDV/DBROB/DBMCA 

 

 

In the previous example, the system will display a list of passengers with voluntary denied boarding  overselling  reasons and that were compensated with cash.

The following extensions may also be applied to the PLD list:

  • /ET: Electronic Ticket
  • /F: Form of ID
  • /FF: Frequent Flyer Number            /MS: Messages
  • /BT: Bagtag information
  • /CT: Category
  • #N: Alphabetical order
  • /CY: By cabin Example:

PLD5050/26AUGEZE/DBTDV/ET/F/DBROB/DBMCA/BT

** DENIED BOARDING PASSENGERS **

FLT: XX5050    BRD: EZE    SUN 26AUG18

                     

FILTER BY TYPE: DV

FILTER BY REASON: OB FILTER BY MODE: CA

 

STATUS    CHECK IN: OPEN      

          BOARDING: OPEN         PAXS:   0

 ORD    NAME                          TYPE REASON MODE BK OFF CODE            

FOID                   E-TICKET NUMBER    H.BAG   BAGGAGE  

 001.   BRAYER/MIKE                   DV   OB     CA   Y  MIA VUAFBT           

NI74125                9990210015285/1    0        0/0        #DB REMARK: CASH WAS GIVEN        #BT: 

 

Considerations

 

  • The PLD list will only show those passengers who were confirmed and then denied boarding. If the passenger was on the waiting list, and then the check-in was canceled,  and boarding  denied, it will not appear on this list.
  • The system does not validate  either the type, mode, nor the reason. If non-existing codes are entered, the system will respond without data to the list.
  • The PLD list will be available before and after the final closing of the flight (PD command).

 

 

PFS (Passenger Final Sales)

                      

Passengers with denied boarding will be identified in the PFS message that is generated at the time of flight closure (Check-in PD command).

The new indicators that will be displayed along with the .DBC / element of the message are the following:

 

  

  • OFFLK

Includes those passengers who were checked on the flight and then were canceled from the check-in with the DV or DI indicators.

  • OFFLN

Includes those passengers who were checked on the flight and then were canceled from the check-in with the DV or DI indicators and that were Go Show.

 

 

Flight history

                      

 

In the flight history  (PH command), it will be recorded if the passengers had their boarding denied as shown below:

 

PH5050/26AUGEZE

 

** HISTORY **

FLT: XX5050    BRD: EZE    SUN 26AUG18

...

PE  #001 DEL * DV/OB/CA/CASH WAS GIVEN

    AEPXX-JF 0215 27AUG18

PE  #002 DEL * DI/WR/VC/VOUCHER DUE TO WEIGHT RESTRICTIONS

    AEPXX-JF 0216 27AUG18 

 

PE  #003 DEL * DV/CE/CA/DENIED BOARDING DUE TO CHANGE OF EQUIPMENT

    AEPXX-JF 0216 27AUG18

PE  #004 DEL * DI/IS/VC/INOPERABLE SEAT PAX RECEIVED VOUCHER

    AEPXX-JF 0217 27AUG18

PE  #005 DEL * DV/GA/NO/DENIED BOARDING BY GOV AUTHORITIES     AEPXX-JF 0218 27AUG18

PE  #006 DEL * DI/OB/NO/TRANSFERRED TO ANOTHER AIRLINE           AEPXX-JF 0219 27AUG18 

 

 

 

SSR in reservation

                      

At the moment of closing the flight (PD command), the system will automatically add an OTHS SSR in the reservation of those passengers who had their boarding denied, informing the text DENIED BOARDING followed by the flight / date and name of the passenger, as shown below:

SSR

  1  OTHS XX DENIED BOARDING XX4112/27AUGAEP-1BARBERO/LISA

  

 

 

 

 

 

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