KIU DCS supports passengers upgrade and downgrade but in order to be able to execute any of these two actions, the aircraft must have more than one cabin.
The eTicket upgrade or downgrade must be previously executed when ETKT has been set to Y in the PC or Control Panel as otherwise it will not be possible to upgrade or downgrade the passenger( see Emisión user manual).
Accepting a passenger while upgrading on same entry:
PU<NUMERO DE ITEM>,UPC
Description:
PU | Command |
1 | Item |
, | Comma (Mandatory) |
UP | Upgrade or Downgrade Indicator |
C | Cabin |
PU<NUMERO DE ITEM>,UPCC
Description:
PU | Command |
1 | Item |
, | Comma (Mandatory) |
UP | Upgrade or Downgrade Indicator |
CC | Cabin C or Business |
Upgrade/Downgrade: Checked Passengers
Considerations
This feature allows passenger edition for upgrade or downgrade without any need to delete the passenger or change the class of service on the eTicket previously. The command can be also executed at the Gate, Transits counter, etc.
It also allows to indicate if the downgrade or upgrade has been voluntary or involuntary.
If the passenger travels with an INFANT, the associated INFANT will be also upgraded or downgraded at the same time.
As there is a change of cabin, the system will re-issue the boarding pass with a new seat.
It alllows the change of cabin in all connecting flights when different cabins are available.
Different seats can be selected if necessary when changing cabins in connecting flights.
The change of cabin is registered on the Flight History (PH) with the corresponding text, i.e. “UPGRADE” and indicating the original cabin and the new one.
Voluntary Upgrade/downgrade
Upgrade
PE-<NUMERO DE ITEM>,UP<C>
Downgrade
PE-<NUMERO DE ITEM>,DW<C>
Description:
PE | Command |
- | Mandatory Hyphen |
NUMERO DE ITEM | Item or Passenger Boarding Number on PLC list |
, | Mandatory Comma |
UP / DW | UP: Upgrade DW: Downgrade |
C | Cabin (F,C,Y) When not specify, it means it is a voluntary change |
Involuntary Upgrade/downgrade
Upgrade
PE-<NUMERO DE ITEM>,IUP<C>
Downgrade
PE-<NUMERO DE ITEM>,IDW<C>
Options
Executing a passenger upgrade and assigning a specific seat
PE-1,UPF,ST1A
Executing a passenger upgrade on the Outbound connecting flight
PE-1,UPF,O
Executing a passenger upgrade on the Outbound connecting flight while selecting different seats for each flight
PE-1,UPF,ST1A+2C,O
The class of service for the upgrading/downgrading must correspond to the cabin.
Upgrade/downgrade when only one cabin aircraft is scheduled
When it is necessary to perform a passenger upgrade/downgrade on a flight scheduled with only one cabin aircraft use following commands:
PE-<NUMERO DE ITEM>,UP<CC> PE-<NUMERO DE ITEM>,DW<CC>
Description:
PE | Command |
Mandatory Hyphen | |
NUMERO DE ITEM | Item or Boarding Number (BN) on PLC list |
, | Mandatory Comma |
UP / DW | Upgrade / Downgrade |
C | Cabin Indicator (F, C, Y) |
C | Class of Service, C or Business Class |
Example:
PLC203/22AUGAEP
Response:
** PASSENGERS CHECKED **
FLT: XX 203 BRD: AEP THU 22AUG19
STATUS CHECK IN: OPEN
BOARDING: OPEN PAXS: 1
ORD NAME SEAT BK OFF CODE BOARD NAT.
001. DAHUA/MARY 20A Y COR LVFOCV ARG
Upgrade/downgrade (Only one cabin aircraft scheduled)
When there is a need to upgrade or downgrade passengers but the aircraft scheduled for the flight has only one cabin
PE-<NUMERO DE ITEM>,UP<CC> PE-<NUMERO DE ITEM>,DW<CC>
Description:
PE | Command |
Mandatory Hyphen | |
NUMERO DE ITEM | Item or boarding number (BN on PLC list) |
, | Mandatory Comma |
UP / DW | Upgrade / Downgrade |
C | Cabin Indicator (F, C, Y) |
C | Class of service -C- or Business Class |
Example:
|
Response:
** PASSENGERS CHECKED **
FLT: XX 203 BRD: AEP THU 22AUG19
STATUS CHECK IN: OPEN
BOARDING: OPEN PAXS: 1
ORD NAME SEAT BK OFF CODE BOARD NAT.
001. DAHUA/MARY 20A Y COR LVFOCV ARG
Example for Upgrade:
PE-1,UPCC,ST6A
Response:
CHECKIN-> XX203/22AUG AEP ORD CODE NAME FOID OFF PARTY NAT. SEAT H.BAG BAG #001. LVFOCV DAHUA/MARY PP 66341843 COR ARG 6A 0/000
Case Study
PLC6969/1NOVEZE/BT
Response:
** PASSENGERS CHECKED **
FLT: XX6969 BRD: EZE FRI 01NOV19
STATUS CHECK IN: OPEN
BOARDING: OPEN PAXS: 6
ORD NAME SEAT BK OFF CODE BOARD NAT. H.BAG BAGGAGE
001. CASTRO/JORGE 1A F MIA WIKXPH 0Z ARG 0 1/25
#BT: >XX005156
002. CONTRERA/ANA LAURA 6A C MIA GHAUNH 0Z ARG 0 1/20
#BT: >XX005157
003. ESPINOZA/ALEX 25A Y MIA VZHBMR 0Z ARG 0 1/19
#BT: >XX005158
004. JARAMILLO SAQUI/RICA+ 2D F MIA WIKXPH 0Z ARG 0 3/78
#BT: >XX005159>XX005160>XX005161
005. RIVERO/SACHARY 16A Y MIA VZHBMR 0Z ARG 0 1/18
#BT: >XX005162
006. TEST/SSO 8D C MIA GHAUNH 0Z ARG 0 2/45
#BT: >XX005163>XX005164
Involuntary Downgrade:
PE-1,IDWY,ST21A
Response:
CHECKIN-> XX6969/01NOV EZE
ORD CODE NAME FOID OFF PARTY NAT. SEAT H.BAG BAG
#001. WIKXPH CASTRO/JORGE PP 14279476 MIA ARG 21A MIA 1/025 (>XX005156)
MBT:TEXTO INTERNACIONAL
Voluntary Upgrade:
PE6969/1NOVEZEMIA-3,UPF
As seat is not specified on the command shown above, the system displays the graphical Seat Map for selecting one:
Response:
CHECKIN-> XX6969/01NOV EZE
ORD CODE NAME FOID OFF PARTY NAT. SEAT H.BAG BAG
#003. VZHBMR ESPINOZA/ALEX PP 55290338 MIA ARG 5D MIA 1/019 (>XX005158)
MBT:TEXTO INTERNACIONAL
History
PH6969/1NOVEZE
Response:
** HISTORY **
FLT: XX6969 BRD: EZE FRI 01NOV19
PE #001 INVOLUNTARY DOWNGRADE -> CC:Y ST: 1A -> 21A *BZ: ZONE D
AEPXX-MC 2116 20AUG19
PE #002 ST: 6A -> 5A UPGRADE -> CC:F *BZ: ZONE A1
AEPXX-MC 1613 21AUG19
PE #003 ST: 25A -> 5D UPGRADE -> CC:F *BZ: ZONE A1
AEPXX-MC 1618 21AUG19
PU #005 PEREZ/MARY PP2222 DOWNGRADE -> CC:YY SEAT:13F BAG:0/0 *BZ: ZONE C 9990210022448C1
AEPXX-MC 1622 21AUG19
PU #006 SMITH/JONH PP2222 UPGRADE -> CC:CC SEAT:4E BAG:1/23 *BZ: ZONE A1 9990210022450C1
AEPXX-MC 1628 21AUG19
Filter to display only UPGRADE/DOWNGRADE actions:
PH6969/2NOVEZE/UPDW
Response:
** HISTORY **
* FILTER APPLIED *
FLT: XX6969 BRD: EZE SAT 02NOV19
PE #009 ST: 1H -> 8A DOWNGRADE -> CC:C *BZ: ZONE B
AEPXX-MC 1451 26AUG19
PE #017 ST: 17G -> 1A UPGRADE -> CC:F *BZ: ZONE A1
AEPXX-MC 1456 26AUG19
PE #047 ST: 30C -> 1D UPGRADE -> CC:F *BZ: ZONE A1
AEPXX-MC 1624 26AUG19
PU #048 CARMONA/ANDRES PP 69248812 UPGRADE -> CC:CC SEAT:6A BAG:0/0 *BZ: ZONE B
MBT:TEXTO INTERNACIONAL
AEPXX-MC 1631 26AUG19
PE #010 ST: 5A -> 25A UPGRADE -> CC:Y *BZ: ZONE D
AEPXX-MC 1830 26AUG19
PE #049 ST: 30A -> 1H UPGRADE -> CC:F *BZ: ZONE A1
AEPXX-MC 1849 26AUG19
PE #050 ST: 16B -> 8D UPGRADE -> CC:C *BZ: ZONE B
AEPXX-MC 1852 26AUG19