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KIU DCS supports passengers upgrade and downgrade but in order to be able to execute any of these two actions, the aircraft must have more than one cabin.

The eTicket upgrade or downgrade must be previously executed when ETKT has been set to Y in the PC or Control Panel as otherwise it will not be possible to upgrade or downgrade the passenger( see Emisión user manual).

Accepting a passenger while upgrading on same entry:

PU<NUMERO DE ITEM>,UPC

Description:

PU 

Command

1  

Item

,

Comma (Mandatory)

UP

Upgrade or Downgrade Indicator

C

Cabin

PU<NUMERO DE ITEM>,UPCC

Description:

PU

 Command

Item

,

Comma (Mandatory)

UP

Upgrade or Downgrade Indicator

CC 

Cabin C or Business

Upgrade/Downgrade: Checked Passengers


Considerations


This feature allows passenger edition for upgrade or downgrade without any need to delete the passenger or change the class of service on the eTicket previously. The command can be also executed at the Gate, Transits counter, etc.

  • It also allows to indicate if the downgrade or upgrade has been voluntary or involuntary.

  • If the passenger travels with an INFANT, the associated INFANT will be also upgraded or downgraded at the same time.

  • As there is a change of cabin, the system will re-issue the boarding pass with a new seat.

  • It alllows the change of cabin in all connecting flights when different cabins are available.

  • Different seats can be selected if necessary when changing cabins in connecting flights.

  • The change of cabin is registered on the Flight History (PH) with the corresponding text, i.e. “UPGRADE” and indicating the original cabin and the new one.

Voluntary Upgrade/downgrade 


Upgrade

PE-<NUMERO DE ITEM>,UP<C> 

Downgrade

PE-<NUMERO DE ITEM>,DW<C> 

Description:

PE

Command 

-

Mandatory Hyphen

NUMERO DE ITEM

Item or Passenger Boarding Number on PLC list

,

Mandatory Comma

UP / DW

UP: Upgrade

DW: Downgrade

C

Cabin (F,C,Y)

When not specify, it means it is a voluntary change

Involuntary Upgrade/downgrade


Upgrade

PE-<NUMERO DE ITEM>,IUP<C> 

Downgrade

PE-<NUMERO DE ITEM>,IDW<C>

Options


Executing a passenger upgrade and assigning a specific seat

PE-1,UPF,ST1A 

Executing a passenger upgrade on the Outbound connecting flight

PE-1,UPF,O 

Executing a passenger upgrade on the Outbound connecting flight while selecting different seats for each flight

PE-1,UPF,ST1A+2C,O  

The class of service for the upgrading/downgrading must correspond to the cabin.

Upgrade/downgrade when only one cabin aircraft is scheduled


When it is necessary to perform a passenger upgrade/downgrade on a flight scheduled with only one cabin aircraft use following commands:

PE-<NUMERO DE ITEM>,UP<CC>  
PE-<NUMERO DE ITEM>,DW<CC>  

Description:

PE

Command

  •  

Mandatory Hyphen

NUMERO DE ITEM

Item or Boarding Number (BN) on PLC list

,

Mandatory Comma

UP / DW

Upgrade / Downgrade

C

Cabin Indicator (F, C, Y)

C

Class of Service, C or Business Class

Example:

PLC203/22AUGAEP

Response:

** PASSENGERS CHECKED **
FLT: XX 203    BRD: AEP    THU 22AUG19
                     
STATUS    CHECK IN: OPEN      
          BOARDING: OPEN         PAXS:   1

 ORD    NAME                                 SEAT BK OFF CODE            BOARD  NAT.
 001.   DAHUA/MARY                            20A Y  COR LVFOCV                  ARG

Upgrade/downgrade (Only one cabin aircraft scheduled)

When there is a need to upgrade or downgrade passengers but the aircraft scheduled for the flight has only one cabin

PE-<NUMERO DE ITEM>,UP<CC>  
PE-<NUMERO DE ITEM>,DW<CC>  

Description:

PE

Command

  •  

Mandatory Hyphen

NUMERO DE ITEM

Item or boarding number (BN on PLC list)

,

Mandatory Comma

UP / DW

Upgrade / Downgrade

C

Cabin Indicator (F, C, Y)

C

Class of service -C- or Business Class

Example:

PLC203/22AUGAEP

Response:

** PASSENGERS CHECKED **
FLT: XX 203    BRD: AEP    THU 22AUG19
                     
STATUS    CHECK IN: OPEN      
          BOARDING: OPEN         PAXS:   1

 ORD    NAME                                 SEAT BK OFF CODE            BOARD  NAT.
 001.   DAHUA/MARY                            20A Y  COR LVFOCV                  ARG

Example for Upgrade:

PE-1,UPCC,ST6A

Response:

    CHECKIN-> XX203/22AUG AEP

   ORD    CODE   NAME                        FOID              OFF  PARTY NAT.           SEAT  H.BAG   BAG
  #001.   LVFOCV DAHUA/MARY                  PP 66341843       COR        ARG              6A           0/000

Caso práctico

PLC6969/1NOVEZE/BT

Respuesta:

** PASSENGERS CHECKED **
FLT: XX6969    BRD: EZE    FRI 01NOV19
                     
STATUS    CHECK IN: OPEN      
          BOARDING: OPEN         PAXS:   6

 ORD    NAME                      SEAT BK OFF CODE            BOARD  NAT.    H.BAG   BAGGAGE  
 001.   CASTRO/JORGE                1A F  MIA WIKXPH       0Z         ARG    0        1/25
       #BT: >XX005156
 002.   CONTRERA/ANA LAURA          6A C  MIA GHAUNH       0Z         ARG    0        1/20
       #BT: >XX005157
 003.   ESPINOZA/ALEX              25A Y  MIA VZHBMR       0Z         ARG    0        1/19
       #BT: >XX005158
 004.   JARAMILLO SAQUI/RICA+       2D F  MIA WIKXPH       0Z         ARG    0        3/78
       #BT: >XX005159>XX005160>XX005161
 005.   RIVERO/SACHARY             16A Y  MIA VZHBMR       0Z         ARG    0        1/18
       #BT: >XX005162
 006.   TEST/SSO                    8D C  MIA GHAUNH       0Z         ARG    0        2/45
       #BT: >XX005163>XX005164 

Downgrade involuntario:

PE-1,IDWY,ST21A

Respuesta:

       CHECKIN-> XX6969/01NOV EZE

   ORD    CODE   NAME                        FOID              OFF  PARTY NAT.           SEAT  H.BAG   BAG
  #001.   WIKXPH CASTRO/JORGE                PP 14279476       MIA        ARG             21A         MIA  1/025 (>XX005156)
                 MBT:TEXTO INTERNACIONAL

Upgrade voluntario:

PE6969/1NOVEZEMIA-3,UPF
  • Como no se especifica el asiento en el upgrade, se muestra el gráfico para seleccionarlo:

Respuesta:

CHECKIN-> XX6969/01NOV EZE

   ORD    CODE   NAME                                   FOID                OFF  PARTY NAT.   SEAT  H.BAG   BAG
  #003.   VZHBMR ESPINOZA/ALEX               PP 55290338    MIA              ARG          5D               MIA  1/019 (>XX005158)
                 MBT:TEXTO INTERNACIONAL

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