This module covers all the different steps on how to accept passengers on a flight followed by the boarding process
Accepting passengers with contact number
To accept a passenger with a contact number the command is through the SSR PCTC. The structure of the PCTC is:
1PU<item>,PCTC/<CONTACT NAME>/<COUNTRY CODE><PHONE NUMBER>{.<FREE TEXT>}
2PE-<secuence>,PCTC/<CONTACT NAME>/<COUNTRY CODE><PHONE NUMBER>{.<FREE TEXT>}
Example:
PU1,PCTC/JOE SMITH/US12548.PARTNER CONTACT
PU1,PCTC/JOE SMITH/US12548.PARTNER CONTACT
If there is a PCTC in the reservation, and then another one is entered in the PU or PE, the one entered will be informed in the check-in process.
The detailed information of the PCTC is included in the FLT file (version 1.5 onwards)
The PCTC will be displayed in the PE, PH and PLC commands with the /* extension (Example: PLC4176/*, see Passenger Lists)
The use of the contact number depends on the [CTC] PAX CONTACT REQUIRED parameter of the JJCHK table, which allows establishing whether the Check-In system will look for the PCTC information in the PNR or not. The parameter options are:
NO: the system will not look for the PCTC info in the reservation. It will only be included in the PLC and FLT file, if the PCTC is entered in the PU or PE commands.
OPTIONAL: the system will look for the PCTC information in the reservation (SSR PCTC), if it was not entered in the check-in commands. If the PCTC is not entered at check-in, or at the reservation, the check-in can be carried out without inconveniences; it is for this reason that the variable is called Optional.
MANDATORY: the system will look for the PCTC information in the reservation (SSR PCTC), if it was not entered in the check-in commands. If the PCTC is not entered at check-in, or at the reservation, the check-in cannot be performed; it is for this reason that the variable is called Mandatory (this variable is not yet available).
Accept passenger ignoring seat control (not implemented)
Those seats that might have a characteristic that does not allow the passenger to be seated will show a warning message indicating that the seat can’t be assigned, nevertheless the control can be override using different parameters
The airport agent needs to have the keyword CHKSIC assigned on its profile
Ignore Only Adults seats
The parameter is ,XSOA
(except seat only adult)
Example:
In this case row 13 doesn’t allow children or infant but when ,XSOA is entered the control is override and the seat is assigned. The action will be reflected on the flight’s history
PV4444/29MAYAEP F C Y 1 2 3 4 5 6 7 8 9 10 11 12 13 14 F A iA A iA A iA iA A A iA iO O E A iA A iA iA A A iA iO O D A iA iA A A iA iO O » = = C A iA iA A A iA · O B A iA iA A iA iA A A iA iO O O A A iA M$ iA iA A i* + iA A A iA iO O O PU2-3,XSOA,ST13FE CHECKIN->XX4444/29MAY AEP ORD CODE NAME FOID OFF CC PARTY NAT. SEAT H.BAG BAG 011. PGOIDW GOMEZ CHAVARRO/PAULA *CHD PP59231817 MDQ YY AB2 13F 0/000 012. PGOIDW RIVAS/GUILLERMO *CHD PP77864788 MDQ YY AB2 13E 0/000 PH4444/29MAYAEP PU #011 GOMEZ CHAVARRO/PAULA SOFIA *CHD PP59231817 CC:YY SEAT:13F BAG:0/0 *BZ: ZONE C *XSOA* 9990210033619C1 MBT:CIERR DOMES AEP-MDQ AEPXX-GL 1528 8MAR21 PU #012 RIVAS/GUILLERMO *CHD PP77864788 CC:YY SEAT:13E BAG:0/0 *BZ: ZONE C *XSOA* 9990210033620C1 MBT:CIERR DOMES AEP-MDQ AEPXX-GL 1528 8MAR21
Assign infant passenger to any seat
The parameter is ,XSAI
(except seat assing infant)
Example:
In this case sear 9A doesn’t allow infants but when ,XSAI is entered the control is override and the seat is assigned. The action will be reflected on the flight’s history
PV4444/29MAYAEP F C Y 1 2 3 4 5 6 7 8 9 10 11 12 13 14 F A iA A iA A iA iA A A iA iO O E A iA A iA iA A A iA iO O D A iA iA A A iA iO O » = = C A iA iA A A iA · O B A iA iA A iA iA A A iA iO O O A A iA M$ iA iA A i* + iA A A iA iO O O PU1+4,ST9A,XSAI CHECKIN->XX4444/29MAY AEP ORD CODE NAME FOID OFF CC PARTY NAT. SEAT H.BAG BAG 013. GYSOFL GAVIRIA ARROYAVE/CAR PP 77668229 MDQ YY 9A 0/000 014. GYSOFL INF/INF *INF PP22222 MDQ YY 0/000 PH4444/29MAYAEP/PU ** HISTORY ** * FILTER APPLIED * FLT: XX4444 BRD: AEP SAT 29MAY21 PU #013 GAVIRIA ARROYAVE/CAROLINA PP 77668229 CC:YY SEAT:9A BAG:0/0 *BZ: ZONE A1 *XSAI* 9990210033645C1 MBT:CIERR DOMES AEP-MDQ AEPXX-GL 1613 8MAR21 PU #014 INF/INF *INF PP22222 CC:YY BAG:0/0 *BZ: ZONE A1 *XSAI* 9990210033648C1 MBT:CIERR DOMES AEP-MDQ AEPXX-GL 1613 8MAR21
Edit checked passengers
In order to edit passenger information, retrieve the passenger details by sequence number, seat or last name.
Passenger details can be retrieved from the PLC or from the passenger search entry (PF)
The number located after the " - " is the sequence number assigned by the system at the check-in
Search
DCS system will display the passenger that is stored in memory, en case the info is expired or if you want to make sure you have the right passenger you will have to add the complete flight information after command line PE
Example:
PEXX4444/25AUGEZEMIA-<search criteria>
Search by sequence Number
PE-<sequence number>
Description:
PE-11
PE | Passenger Edit Indicator |
---|---|
- | Dash |
11 | Passenger's sequence number |
Search by seat number
PE-<seat number>
Example:
PE-12A
Search by last name
PE-<last name>
Example:
PE-SMITH
Search by bagtag number
You may search by bagtag number or carrier + bagtag number (6 numeric characters). This type of seacrh works with automatico or semi-automatic bags
PE-BT<bagtag>
Example:
PE-BT005565
PE-BTXX123456
Search by party number
Search using party number
PE-<party number>
Example:
PE-AA4
Search by FOID
You may search using the first characters of foid indication type and space, if it exists.
PE-FO<FOID>
Example:
PE-FOPP12345678Z
Search by frequent flyer
You may search indicating carrier and the firsts characters of frequen flyer
PE-FF<carrier code>/<FF number>
Example:
PE-FFXX/9876
Accepting baggage in connection with other airlines flights
If an airport agent needs to accept and print a bag tag for a connecting flight with another airline, here are the steps to follow.
Only valid for flights with automatic bag tag printing (check Control Panel BAGT:Y)
In order to activate this feature parameter POA - ALLOW PRINT WITH OTHER AIRLINE SEGMENTS
must be turned on at JJCHK table, please contact our helpdesk at host@kiusys.com or contact your account executive. Available configurations are:
Y: it allows to print only those flights that are present in the passenger itinerary.
N: it does not allow to print segments from other airlines
M: it allows manual input of flights from other airlines which are not on passenger itinerary besides the ones that are present in the passenger itinerary.
Accepting baggage in connection with other airlines flights on passenger´s itinerary
An airport agent should follow these steps for issuing bag tags for connecting flights which are present on passenger's itinerary and when there is not an IATCI agreement between the airlines.
Accept the passenger in all the flights but without adding any piece of baggage
Edit the passenger adding the baggage information, this action will add the bags to the online flights as well as those offline . Token is
,BTOAO<amount of connecting segments>
Connecting segments are those segments shown as outbound ./O on the passenger search (Command line PC) and without considering the online segments
PE<flight>/<date><route>-<sequence number>,O,BTOAO<number of connecting flights>,+<bag quantity>/<weight>
Example:
PF119/25JULMVDAEP-DE CAMPOS CHECKIN-M> XX 119 /25JUL MVD ITEM CODE NAME FOID OFF ST CC SEAT NAT. BAG.ALLOW KAM FF #009* DRBDFJ DE CAMPOS/CECILIA AEP 11A .O/HK XX006 Y 25JUL SU AEPCOR 0800 1000 .O/HK AR667 Y 26JUL MO CORSCL 0700 0800 .O/HK AR618 Y 26JUL MO SCLLIM 1100 1300
PE119/25JULMVDAEP-9,BTOAO2,+1/20,O CHECKIN-> XX119/25JUL MVD ORD CODE NAME FOID OFF PARTY NAT. SEAT H.BAG BAG #009. DRBDFJ DE CAMPOS/CECILIA AEP 11A LIM 1/020 (>XX005867) MBT:CIERRE INTERNAC ALL -> XX 006/25JUL AEP COR - UPDATED OK #003 >ST: 11A >BT: 07:00 >GATE: >ET: SEGMENTS VALID ONLY FOR BAGTAGS -> AR 667/26JUL COR SCL ### NO THROUGH CHECK-IN
Bag tag data is saved on flight history with the legend BAG TAG CONNECTION OA SEGMENTS
This option can only be used if there is not a previous piece of baggage accepted for that passenger, otherwise the system will respond with the following error message:
INVALID - BAGGAGE ALREADY EXISTS FOR PASSENGER, DELETE AND RETRY
When adding offline flights that create a mismatch because flight arrives and departs from different airports , the system will display the following error message:
INVALID OA SEGMENT - CONNECTION DOES NOT MATCH
Accepting baggage in connection with other airlines flights not included on passenger´s itinerary
Please follow these steps for issuing bag tags for connecting flights that are not present on passenger's itinerary:
Accept the passenger in all the flights but without adding any piece of baggage
Edit the passenger adding the baggage information, this action will add the bags to the online flights as well as those offline (flight segments that are not on passengers itinerary). Token is
,BTOA
(bag tag other airlines) followed by carrier code, flight number and destination airport. If needed, multiple connecting flights can be added if separated by a period (.)
PE<flight>/<date><route>-<sequence number>,O,BTOA<carrier code><flight number><destination airport>.<carrier code><flight number><destination airport>
Example:
PE4444/29MAYAEPMDQ-13,O,+1/1,BTOAAR4545LPB.LA41+LIM.LA325MIA.AA1578JFK.AA1945LAX CHECKIN-> XX4444/29MAY AEP ORD CODE NAME FOID OFF PARTY NAT. SEAT H.BAG BAG #013. GYSOFL GAVIRIA ARROYAVE/CAROL PP 77668229 MDQ 9A LAX 1/001 (>XX005809) MBT:CIERR DOMES AEP-MDQ SEGMENTS VALID ONLY FOR BAGTAGS -> AR4545/29MAY MDQ LPB ### NO THROUGH CHECK-IN / SEGMENT MANUAL INPUT -> LA 041/30MAY LPB LIM ### NO THROUGH CHECK-IN / SEGMENT MANUAL INPUT -> LA 325/30MAY LIM MIA ### NO THROUGH CHECK-IN / SEGMENT MANUAL INPUT -> AA1578/30MAY MIA JFK ### NO THROUGH CHECK-IN / SEGMENT MANUAL INPUT -> AA1945/30MAY JFK LAX ### NO THROUGH CHECK-IN / SEGMENT MANUAL INPUT
Flight number must be between 1 and 4 characters.
Next day flight can be marked by adding a plus sign after flight number or a minus sign to mark previous day flight. Example PE125/25MARAEPSLA-1,+1/10,O,BTOAAR4545LPB.LA41+LIM.LA325MIA
to indicate that flight to LIM is the next day, 26MAR according to the example
Bag tag data is saved on flight history with the legend BAG TAG CONNECTION OA SEGMENTS
This option can only be used if there is no previous baggage accepted for that passenger, otherwise the system response will be:
INVALID - BAGGAGE ALREADY EXISTS FOR PASSENGER, DELETE AND RETRY
Up to 6 flight connections, including the online flight segment are accepted. When necessary, two linked bag tags will be issued as otherwise the system will display following error: ERROR BAGTAG - MAXIMUM 6 FLIGHT CONNECTIONS ALLOWED
If any incorrect data for the other airline flight is entered, the system will display an error message related to the wrong data (missin carrier code, non-numeric flight, invalid airport, etc)
INVALID INPUT FOR OTHER AIRLINE SEGMENT
Passenger edition using using 2D/QR scanners
You can use a 2D/QR scanner to invoque and display the information from a passengers boarding pass, the command line is
PE-R
The intimidate response changes according to the environment where it's executed:
CUTE airports (SITA-ULTRA-ARINC-RESA): the command line awaits for the boarding pass to be scanned
PE-R WAITING BOARDING PASS ....
The reader used in the CUTE environment might be overrride using the following commnad line. This action forces the behaviour emulating this functionality on an NON CUTE airport
PE-ROR
(other reader)
IMPORTANT: this commnad lines only overrrides the configuration, we can´t guarantee the correct funtionality as the environment is controlled by a common use platform that might reject the use of an external peripheral
NON CUTE airports: the command line executes a pop-up windows that enables the use of the scanner, bare in mind that this pop-up is single use, one scan at the time, instead of multiple scans used at boarding process. Every time the airport agents wants to use the scanner the command line should be triggered. In order to use this feature the agent should be using KIU v1.700.102 or higher and PBR2 option must be set up on the Readers Setup in table JJCHK
The information displayed on the screen is the same for both environments, a search by sequence number is displayed along with a combinad line ready to be used with the variables the airport agent may need
Example:
PE-R CHECKIN-> XX4444/12JUN mad ORD CODE NAME FOID OFF PARTY NAT. SEAT H.BAG BAG #001.w IYCYKD SMITH/MERY PP21321546 EZE 11C 0/000 MBT:GATE CLOSES 15 MINUTES BEFEORE DEPARTURE ** PRE-CHECKED PASSENGER ** ENTER FOLLOWING COMMAND TO EDIT CHECK-IN INFORMATION PE4444/12JUNMADEZE-1,