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KIU DCS supports passengers upgrade and downgrade but in order to be able to execute any of these two actions, the aircraft must have more than one cabin.

The eTicket upgrade or downgrade must be previously executed when ETKT has been set to Y in the PC or Control Panel as otherwise it will not be possible to upgrade or downgrade the passenger( see Emisión user manual).

Accepting a passenger while upgrading on same entry:

Code Block
PU<NUMERO DE ITEM>,UPC

Description:

PU 

Command

1  

Item

,

Comma (Mandatory)

UP

Upgrade or Downgrade Indicator

C

Cabin

Code Block
PU<NUMERO DE ITEM>,UPCC

Description:

PU

 Command

Item

,

Comma (Mandatory)

UP

Upgrade or Downgrade Indicator

CC 

Cabin C or Business

Upgrade/Downgrade: Checked Passengers


Considerations


This feature allows passenger edition for upgrade or downgrade without any need to delete the passenger or change the class of service on the eTicket previously. The command can be also executed at the Gate, Transits counter, etc.

  • It also allows to indicate if the downgrade or upgrade has been voluntary or involuntary.

  • If the passenger travels with an INFANT, the associated INFANT will be also upgraded or downgraded at the same time.

  • As there is a change of cabin, the system will re-issue the boarding pass with a new seat.

  • It alllows the change of cabin in all connecting flights when different cabins are available.

  • Different seats can be selected if necessary when changing cabins in connecting flights.

  • The change of cabin is registered on the Flight History (PH) with the corresponding text, i.e. “UPGRADE” and indicating the original cabin and the new one.

Voluntary Upgrade/downgrade 


Upgrade

Code Block
PE-<NUMERO DE ITEM>,UP<C> 

Downgrade

Code Block
PE-<NUMERO DE ITEM>,DW<C> 

Description:

PE

Command 

-

Mandatory Hyphen

NUMERO DE ITEM

Item or Passenger Boarding Number on PLC list

,

Mandatory Comma

UP / DW

UP: Upgrade

DW: Downgrade

C

Cabin (F,C,Y)

When not specify, it means it is a voluntary change

Involuntary Upgrade/downgrade


Upgrade

Code Block
PE-<NUMERO DE ITEM>,IUP<C> 

Downgrade

Code Block
PE-<NUMERO DE ITEM>,IDW<C>

Options


Executing a passenger upgrade and assigning a specific seat

Code Block
PE-1,UPF,ST1A 

Executing a passenger upgrade on the Outbound connecting flight

Code Block
PE-1,UPF,O 

Executing a passenger upgrade on the Outbound connecting flight while selecting different seats for each flight

Code Block
PE-1,UPF,ST1A+2C,O  
Note

The class of service for the upgrading/downgrading must correspond to the cabin.

Upgrade/downgrade when only one cabin aircraft is scheduled


When it is necessary to perform a passenger upgrade/downgrade on a flight scheduled with only one cabin aircraft use following commands:

Code Block
PE-<NUMERO DE ITEM>,UP<CC>  
PE-<NUMERO DE ITEM>,DW<CC>  

Description:

PE

Command

  •  

Mandatory Hyphen

NUMERO DE ITEM

Item or Boarding Number (BN) on PLC list

,

Mandatory Comma

UP / DW

Upgrade / Downgrade

C

Cabin Indicator (F, C, Y)

C

Class of Service, C or Business Class

Example:

Code Block
PLC203/22AUGAEP

Response:

Code Block
** PASSENGERS CHECKED **
FLT: XX 203    BRD: AEP    THU 22AUG19
                     
STATUS    CHECK IN: OPEN      
          BOARDING: OPEN         PAXS:   1

 ORD    NAME                                 SEAT BK OFF CODE            BOARD  NAT.
 001.   DAHUA/MARY                            20A Y  COR LVFOCV                  ARG

Upgrade/downgrade (Only one cabin aircraft scheduled)

When there is a need to upgrade or downgrade passengers but the aircraft scheduled for the flight has only one cabin

Code Block
PE-<NUMERO DE ITEM>,UP<CC>  
PE-<NUMERO DE ITEM>,DW<CC>  

Description:

PE

Command

  •  

Mandatory Hyphen

NUMERO DE ITEM

Item or boarding number (BN on PLC list)

,

Mandatory Comma

UP / DW

Upgrade / Downgrade

C

Cabin Indicator (F, C, Y)

C

Class of service -C- or Business Class

Example:

PLC203/22AUGAEP

Response:

Code Block
** PASSENGERS CHECKED **
FLT: XX 203    BRD: AEP    THU 22AUG19
                     
STATUS    CHECK IN: OPEN      
          BOARDING: OPEN         PAXS:   1

 ORD    NAME                                 SEAT BK OFF CODE            BOARD  NAT.
 001.   DAHUA/MARY                            20A Y  COR LVFOCV                  ARG

Example for Upgrade:

Code Block
PE-1,UPCC,ST6A

Response:

Code Block
    CHECKIN-> XX203/22AUG AEP

   ORD    CODE   NAME                        FOID              OFF  PARTY NAT.           SEAT  H.BAG   BAG
  #001.   LVFOCV DAHUA/MARY                  PP 66341843       COR        ARG              6A           0/000

Case Study

Code Block
PLC6969/1NOVEZE/BT

Response:

Code Block
** PASSENGERS CHECKED **
FLT: XX6969    BRD: EZE    FRI 01NOV19
                     
STATUS    CHECK IN: OPEN      
          BOARDING: OPEN         PAXS:   6

 ORD    NAME                      SEAT BK OFF CODE            BOARD  NAT.    H.BAG   BAGGAGE  
 001.   CASTRO/JORGE                1A F  MIA WIKXPH       0Z         ARG    0        1/25
       #BT: >XX005156
 002.   CONTRERA/ANA LAURA          6A C  MIA GHAUNH       0Z         ARG    0        1/20
       #BT: >XX005157
 003.   ESPINOZA/ALEX              25A Y  MIA VZHBMR       0Z         ARG    0        1/19
       #BT: >XX005158
 004.   JARAMILLO SAQUI/RICA+       2D F  MIA WIKXPH       0Z         ARG    0        3/78
       #BT: >XX005159>XX005160>XX005161
 005.   RIVERO/SACHARY             16A Y  MIA VZHBMR       0Z         ARG    0        1/18
       #BT: >XX005162
 006.   TEST/SSO                    8D C  MIA GHAUNH       0Z         ARG    0        2/45
       #BT: >XX005163>XX005164 

Involuntary Downgrade:

Code Block
PE-1,IDWY,ST21A

Response:

Code Block
       CHECKIN-> XX6969/01NOV EZE

   ORD    CODE   NAME                        FOID              OFF  PARTY NAT.           SEAT  H.BAG   BAG
  #001.   WIKXPH CASTRO/JORGE                PP 14279476       MIA        ARG             21A         MIA  1/025 (>XX005156)
                 MBT:TEXTO INTERNACIONAL

Voluntary Upgrade:

Code Block
PE6969/1NOVEZEMIA-3,UPF
  • As seat is not specified on the command shown above, the system displays the graphical Seat Map for selecting one:

Image RemovedImage Added

Response:

Code Block
CHECKIN-> XX6969/01NOV EZE

   ORD    CODE   NAME                                   FOID                OFF  PARTY NAT.   SEAT  H.BAG   BAG
  #003.   VZHBMR ESPINOZA/ALEX               PP 55290338    MIA              ARG          5D               MIA  1/019 (>XX005158)
                 MBT:TEXTO INTERNACIONAL

History


Code Block
PH6969/1NOVEZE

Response:

Code Block
** HISTORY **

FLT: XX6969    BRD: EZE    FRI 01NOV19

PE  #001 INVOLUNTARY DOWNGRADE -> CC:Y ST: 1A -> 21A *BZ: ZONE D
    AEPXX-MC 2116 20AUG19
PE  #002 ST: 6A -> 5A UPGRADE -> CC:F *BZ: ZONE A1
    AEPXX-MC 1613 21AUG19
PE  #003 ST: 25A -> 5D UPGRADE -> CC:F *BZ: ZONE A1
    AEPXX-MC 1618 21AUG19
PU  #005 PEREZ/MARY PP2222 DOWNGRADE -> CC:YY SEAT:13F BAG:0/0 *BZ: ZONE C 9990210022448C1
    AEPXX-MC 1622 21AUG19
PU  #006 SMITH/JONH PP2222 UPGRADE -> CC:CC SEAT:4E BAG:1/23 *BZ: ZONE A1 9990210022450C1
    AEPXX-MC 1628 21AUG19

Filter to display only UPGRADE/DOWNGRADE actions:

Code Block
PH6969/2NOVEZE/UPDW

Response:

Code Block
** HISTORY **
* FILTER APPLIED *

FLT: XX6969    BRD: EZE    SAT 02NOV19

PE  #009 ST: 1H -> 8A DOWNGRADE -> CC:C *BZ: ZONE B
    AEPXX-MC 1451 26AUG19
PE  #017 ST: 17G -> 1A UPGRADE -> CC:F *BZ: ZONE A1
    AEPXX-MC 1456 26AUG19
PE  #047 ST: 30C -> 1D UPGRADE -> CC:F *BZ: ZONE A1
    AEPXX-MC 1624 26AUG19
PU  #048 CARMONA/ANDRES PP 69248812 UPGRADE -> CC:CC SEAT:6A BAG:0/0 *BZ: ZONE B
         MBT:TEXTO INTERNACIONAL
    AEPXX-MC 1631 26AUG19
PE  #010 ST: 5A -> 25A UPGRADE -> CC:Y *BZ: ZONE D
    AEPXX-MC 1830 26AUG19
PE  #049 ST: 30A -> 1H UPGRADE -> CC:F *BZ: ZONE A1
    AEPXX-MC 1849 26AUG19
PE  #050 ST: 16B -> 8D UPGRADE -> CC:C *BZ: ZONE B
    AEPXX-MC 1852 26AUG19