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INVENTORY


Full flight inventory

The complete entry to view the inventory of a flight is as follows:

VIEFLIGHT / DATE ALL * ALL * indicates the complete flight with all the indicators 

Example 1: Single stop flight

FLT  : 462           Flight 462
737                  Equipment
DATE : 20MAR18 TUE   Requested Date
JNB/18:15            Origin/Departure Time             
HRE/20:40            Final destination and arrival time  
/Z2                  Difference with Zulu time from the origin
22D                  Number of days left for the flight
BRD	                 Boarding city
OFF	                 Deplaning city
Cl                   Booking Classes
AC                   Aircraft Capacity
AU                   Authorized by cabin (It can be the real one according to the capacity of the equipment or modifiable based on the applied overbooking logic)
BS                   Space Block applicable per cabin and per section
SA                   Number of seats available per class (according to what was sold, authorized and allowed by sales limits,space block or overbooking.
SS                   Number of seats sold per class
AS	                 Total seats sold by segment
ABS                  Total seats sold per segment (LEG)
WL                   Waiting list quantity by class
WWL                  Amount of limit allowed for waiting list (if it is at 0 or when it reaches its limit allowed, a letter C (closed) will appear in the WL column)
LS                   Sales limit per class
LSS	                 Modified sales limit by nesting 
NG                   Group of classes with nesting (All those that contain the same indicator belong to the same group and they discount each other
-L-                  Nesting Level in classes (Order of hierarchy that gives the nesting, 1 is the header descending in importance)
OS					 Amount authorized for overbooking
-LOS                 Applicable overbooking logic
TSO                  Number of days and hours when opening of classes will take place before the start of the service
TSC                  Number of days and hours the classes will be closed before the start of the service
ST                Class status (if it is closed, indicator C appears or on request R, A V indicator may also appear, which warns that the PNRs of such classes will have automatic expiration.

Example 2: Flight with two or more stops


Inventory options


By airport

You can request an inventory from a particular airport on the route: The command is:

VIE4900/05NOVCOR	
COR indicates only segments from COR


VIE4900/05NOV	
Only if the origin of the terminal you are requesting is AEP, is it not necessary
clarify the departure airport


If the terminal that is requested in the VIE entry is from the origin, it can be ignored.

From an availability display

You can request the inventory from a previously displayed availability. The command is:

VIEA Item number

Description:

VIE

Fixed command

A

Availability indicator

ITEM NUMBER

Item number from the availability display

In this case,the origin is considered from the origin city of the  requested availability.

From an itinerary of a PNR

You can request the inventory from a previously displayed PNR. The command is

VIEP Item Number

Description:

VIE

Fixed command

P

PNR indicator

Item number

segment number in PNR

In this case,the origin is considered from the  boarding point of the segment.

Display  unconfirmed sales 

You can generate a list of unconfirmed sales, that is, those PNRs that are not closed and that aret are in the process of creation.

To check the list, you must enter the following command and you must have duty 8 in your user sign. 

In case seats  are taken on a flight but the PNR is not recorded yet a difference between the passengers in a list and the seats taken will be found.

Example 1

Example 2

In example 1, there are 39 booked seats  (ABS 39), 20 on the AEPMDQ leg and 19 on the AEPBRC leg, but when viewing the list (Example 2), the header of the same indicates that there are 34 (ABS 34), 17 from AEPMDQ and 16 from AEPBRC, to see where the difference comes from , the following  command is executed:

VIE {flight} / {date} / SS (see Example 3)

System displays seats in each route that are being taken at that time but still not recorded  in the PNR.


SEGMENT SELL DETAILS

                                         AEP/BRC Y 2

                                         AEP/MDQ Y 3

Example 1

Example 2

Example 3

This example indicates that seats are being taken  without recording 2 on the AEPBRC leg and 3 seats on the AEPMDQ leg

Display unconfirmed sales lists

You can generate a list of unconfirmed sales, that is, those PNRs that are not closed and that are  in the creation process.

To verify the list, you must enter the following command and you must have Duty 8  in your user  signature.

VSSLIST

When performing this command, the system will respond the following information:

Description:

DEVICE

Device that is blocking spaces

MIN

Minutes since spaces were taken

ITIN

Flight, class, date, day, section and number of blocked spaces


System will show those seats that have been taken for more than 10 minutes and still  have not been recorded ,and after 25 to 30 minutes of inactivity will then be released.

Force Release of Unconfirmed Sales

You can force the release of seats taken by travel agencies using the following process:

VSSLIST/I/LIMI028001

Description

VSSLIST/I

Fixed command

/

Slash

LIMI028001

Terminal Number


  • The seat will not be ignored at that moment, but the system will advance the time to 25 minutes, so that when the "ignore" process occurs, those seats are ignored more quickly.

  • This ticket can only be made for agency terminals

  • The maximum time  allowed for  taking seats would go from +/- 25 minutes to +/- 15 minutes, since at 10 minutes appears in the list, when ignoring, you must wait for the process to run, which will be within the 5 minutes later


Inventory History


Once flights are created, a copy of how it was created  and every modification is kept in the flight history. Keep in mind that when a flight is split, the system deletes all indexes placed manually (Space Control VM commands) saving only those that have been placed by schedule change (KS commands).

The command to see the flight history is:

VIH{flight}/{date}


The display shows a copy of the inventory at the time it was created, with the indexes of the equipment . Changes occured in the indicators will be recorded in the history.

Example

There were some changes to the indexes of this flight that are being reflected in the history . For example, In the first change the flight was retrieved to be canceled:

The command made is shown , also the terminal from where it was made and the agent, time and date of the execution. Also the modifications made by space control or flight loading  can be seen reflected as follows:

In the changes made with flight loading commands such as the KS, only the index that identifies  the change and the rest of the command made, in the space control (VM) appears the
complete command In the end, the agent, time and date of the execution will always be displayed.

The VIH of a flight will remain in the system until 48 hours after the operation of the flight, then will be removed from the system.

Departures and arrivals information


This command allows you to view the departures and arrivals of flights individually or in groups, by airport or by sections, showing the operation with their schedules and occupation by legs.

The options are the following:

  • Complete Schedule:

VLC*ALL


VLC*ALLALL
  • By flights:

This command allows you to visualize by flight, operation and occupation.

VLC * Flight                          By flight number, a single flight
VLC * Flight * Flight                 By flight number, several at a time
VLC * Flight / Optional Date          with date of departure (if date is not specified, it defaults to today´s date.)


FLT Flight number (Flight)
ORI Origin Airport / departure (Origin)
DES Destination airport / arrival (Destination)
DEP Departure Time
ARR Arrival Time
ABS Total seats sold per leg (All Booked Seats)

This command shows the flights sorted in ascending order by flights numbers .

  • By segments

This command allows you to visualize by segment, the flights that are operating between the segment requested for a specific day. If no date is indicated the default is the current day.
You can replace one of the airports with the word ALL, this will indicate that the request will be the departures from a specific airport to all possible destinations or vice versa, from all
destinations to a specific airport.

VLC*AEPCOR/23MAR


Unlike the flight option command, a TIME column is shown at the beginning, which indicates the order of the flights by departure time from the requested segment.

In case a request is made from all airports to a specific one, the order will be given by the schedule of arrival at the specific airport. For example:

  • By airport

This command allows you to visualize all the departures and arrivals of a specific airport. If no date is enter it defaults to the current day.

VLC*AEP

Unlike the  command option by segment, it shows an ST column after the TIME column, which indicates whether the flight leaves the requested airport (OUT) or arrives at the airport (IN).
In the case of circular flights, they will be shown twice, once when it takes off and once it lands. See in the example the flights 4134, 4320 and 4390. In the latter you can see that it departs
at 2330 and arrives at 0330 + 1, that is, the next day. The reason is that the commercial date of it is the day of the request. Therefore, it will enter within the requested date and not the next day.

Sales information by class and business parameters


There is a command to view sales inventory by class only. This command gathers characteristics of a flight inventory but only showing sales by classes and their indicators corresponding to the merchandising The command is:

VIS {flight} / {date} ALL


ALL Indicates the entire route

The header shows the same data as the inventory (VIE) and the indicators are the following:

BRD OFF

Origin and destination

CL Classes

Classes

SS

Sold Seats

WL

Waiting list

WLL

Waiting list acceptance

LS

Sales Limit

LSS

Calculation of the sales limit with nesting

NG-L

Nesting and Group Level

OS-LOS

Overselling amount and applied logic

TSO

Temporary sales opening

TSC

Temporary sales closure

ST

Status

Options:

You can use the minimum input command that would be:

VIS{flight}

Using this command, it defaults to the current day and the origin  airport only. It can also be requested by specific airport.

Example

VIS4520/COR

Total Sales Information per cabin


There is a command to display total sales per cabin. This command shows the partial booked seats by segment and by cabin and the booked per cabin.

VIL {flight} / {date}

Description

FLT: 301

Flight number

DATE 30APR18

Departure Date

(38D)

Days left for departure

EQP: 340

Equipment

FROM

Origin

TO

Destination

DEP

Departure Time

ARR

Arrival Time

CAB

Cabin

AU

Authorized Seats

AS

Booked by segment

ABS

Booked by leg

Options:

You can use the minimum input command:

VIL {flight}

Using this command, it defaults to the current date and the airport of origin only. It can also be requested by specific airport.

Example:

VIL4520/COR


Catering information


This commands displays amount of services that will have to be provided for a specific flight.

VCC {flight} / {date} {route}

Example:

VCC323 / 27MAR

Description

BRD-OFF

Origin and destination

DEP

Departure time

ARR

Arrival Time

MEAL

Flight service

EQP

Equipment

AC

Total aircraft capacity

CAB

Cabin Type

AU

Total authorized per cabin

ADT

Number of adult passengers

CHD

Number of children passengers

MM

Number of passengers subject to space

TTL

Total services per departure airport

INF

Number of infant passengers

HM

Number of" request status passengers

The options for the request of the lists can be the following:

VCC {flight}    When no date is specified it defaults to current day. 
VCC {flight} / {date} Specific date
VCC {flight} / {date} {BRD} Specific date and origin


Occupancy per route


Through this command you can see at first glance the number of flights offered by a route by date or by parameter of dates and its general occupancy The input command is:

VAF {route} / {date}

Example:

VAFAEPCOR/01DEC

Description

DATE

Departure date

DOW

Day of the week

FLT

Flight number

NLG

Flight Legs Number

CAB

Flight cabins (Economy, Business, First)

AU

Seats Authorized for sales (number of seats authorized for sales and overbooking logic OS)

BS

Blocked seats

OS

Number of seats enabled for overbooking

SS

Number of seats sold

ABS

Number of seats sold per leg

SA

Flight Availability(In this field the values of the mandatory class are shown
(Y, C, F); If these classes are limited, the values that will be displayed in the VAF will be indicated in the Sales Limit .


The order of flights is according to your departure time.

You can also make the request for a date parameter. The command is:

VAF {route} / {date-date}

Example

VAFAEPCOR/01JAN-09JAN

The  flights order is by date and within the date, by departure schedule.

VAF entry  can be requested to verify some flights in particular:

VAF {route} / {date-date} * {flight}, {flight}

Example

VAFAEPCOR/01JAN-09JAN*3136,3140


You can verify up to 5 flights  per command and each of them  must be separated by commas.

VAF entry can be requested by verifying the information of a particular cabin only (F: First Class; C: Business Class; Y: Economy Class):

VAF {route} / {date-date} * {cabin}

Example: 

VAFAEPCOR/01JAN-09JAN*Y

VAF entry  can be requested by verifying flight information for the specified days of the week:

VAF {route} / {date-date} * {day of the week}

Example

VAFAEPCOR/01JAN-09JAN*MO


The indicators of the days of the week are the following:

MO Monday 
TU Tuesday 
WE Wednesday
TH Thursday 
FR Friday 
SA Saturday 
SU Sunday 

These  indicators can be combined to request flight information on some days of the week:

Example: VAFAEPCOR / 01JAN-09JAN * MOFR (flights on Mondays and Fridays).

The different filters can be combined with each other as shown below:

VAF {route} / {date-date} * {flights} * {cabin} * {frequency}

Example

VAFAEPBRC/05NOV-10NOV*3312,4200,9500*Y*MOTUWE

VAF with primary compartment class closed

You can view if primary compartment classes are closed by adding the /C parameter at the end of the entry.

VAFEZEMAD/16FEB/C

The  / C filter can be used with any of the command combinations (date range, flight specific, days of the week) It also supports export to .CSV format.

The information contained in the VAF can be exported to a CSV file (file separated by commas)  adding the extension -CSV at the end of the entry

VAF {route} / {date-date} * {flights} * {cabin} * {frequency} -CSV


Inventory Control


The commands listed below are used for the commercial management of flights. You can apply to particular flights or flight parameters.

Keep in mind that any of the actions applied by the Flight loading module, after the inventory control commands, will be reflected replacing the setting previously configured during  the flight creation.

Sales limits Control

Sales limits can be controlled manually from fixed commands. You can set or remove sales limiters on any of the flights that are operational, whether or not they have limits prefixed in the flight load. The indicator will be reflected in the flight inventory under the acronym LS.

The command is:

Set Sales Limits

To set sales limits, the command is as follows:

VMLS {flight} {class} {date} {route} {index}

Example:

VMLS 4118 K 22MAR AEPSLA 10

Response

DONE

Remove sales limits

To remove sales limits, the command is similar, adding  the words OPEN , GO or ON in the index.

Example

VMLS 4118 K 22MAR AEPSLA OPEN

Close sales limits

To close the sales limits, the same previous command is executed but adding CLOSE or STOP or OFF, or the digit 0 (zero). in the index.

VMLS 4118 K 22MAR AEPSLA CLOSE

Options

You can set sales limits  to all classes ,or fight  segments  by date period.

  • Per period of dates and days of the week

VMLS4118K18MAR25MARAEPSLA10MOTUWETHFR


Two digit code is used for days of the week.

MO Monday,TU Tuesday, WE Wednesday, TH Thursday, FR Friday, SA Saturday and SU Sunday.

The start and end dates are added together,then the index, and  every single day  will limit sales in the specified , together. If the day. If no date is specified the command works for all the operational period of the flight.

  •  By classes

VMLS4118*22MARAEPSLA10MO

If an asterisk (*) is added instead of the classes will have effect on all classes.

  • By flight segments

VMLS4118K22MARALLALL10MO

ALLALL is added instead of the segment, thus acting on all segments of the flight.

You can combine all the options or just some of them.

Example:

VMLS4118*18MAR25MARAEPALL20

All classes, by dates parameter, all  flight segments of the departing from AEP and all days of the week.

Wait List Control 

The waitlist can be closed, open or limited . The indicators will be reflected in the flight inventory under the acronym WLL. The commands to handle it are:

Close the Waiting List 

VMWL {Flight} {Class} {date} {route} STOP

Example:

VMWL4340N10MARAEPMDQSTOP

Response

DONE

The STOP or CLOSE or OFF indicator can be used

Open the waiting list

VMWL {flight} {class} {date} {route} GO

Example:

VMWL4340N10MARAEPMDQGO


The GO or OPEN or ON indicator can be used

Limit the waiting list

VMWL {flight} {class} {date} {route} 10

Example:

VMWL4340N10MARAEPMDQ10

Response:

DONE

When closing or when the limit is reached  the waiting list will appear in the flight inventory (VIE), next to the WL counter of each class a letter C, which will indicate that it is closed.

When it is reopened the letter C disappears.

Options

The same commands can be loaded for all flight classes, for all segments, by a range of dates and certain days of the week. This would avoid loading the indicators one by one.

The combined input command is:

VMWL 4118 * 15MAR31JUL ALLALL STOPMOTUWEFR

Description

WMWL

Fixed command

4118

Flight

*

All classes

15MAR

Start Date

31JUL

Stop Date

ALLALL

All route /Segments

STOP

Indicator

MOTUWEFR

Days of the week


Inventory adjusment: KK command


Sometimes there may be system or process errors where the inventory does not correctly reflect the number  of bookings or the total values resulting from the calculations, such as the LSS, SA, ABS columns of the VIE command. In these cases, the agent that has duty 7 or 8 will be able to execute this command that allows to synchronize the inventory of the flight in the indicated  date d. This process only takes action in cases of discrepancies mainly from  taken seats without saving or system  processes and recorded in the flight history and visualized through the HIV command.

KK<flight number>/<date>

Example:

KK4114/31JAN

Description

KK

Fixed command

4114

Flight number

/

Slash

31JAN

Date


  • The origin city or route must not be entered since the adjustment command will apply to the flight /  date

  • If there is any adjustment to apply, the system will ask for confirmation of the command adding / Y  at the end: KK4114 / 31JAN / Y

If no date is entered in the command , a list of the flights checked and a summary with the number of flights analyzed and the number of flights to be adjusted will be displayed.

No action responses

NEED DUTY

Agent must have duty code 7 or 8 in his/her signature

FLIGHT OK - NO ADJUSTMENT REQUIRED

No discrepancy detected on the indicated flight / date

FLIGHT IGNORED - SPACES TAKEN WITHOUT PNR

No adjustment is applied because there is at least one space taken in the system without generating the corresponding PNR yet
It will appear in VSSLIST after 15 minutes and can be released in that way if necessary

FLIGHT IGNORED - INVENTORY ADJUSTMENT IN PROGRESS

No adjustment is applied because there is at least one space that was being affected by the processes of the inventory adjustment system

Response with action

If the indicated flight has some discrepancy that can be adjusted, the system will display the following information:

After confirming the command with / Y, the system will show the following response:


Closure Control and Class Opening


You can close or open the classes of a flight, a particular segment or an entire flight . The function is to hide that class and inhibit the sale. The indicator will be reflected in the inventory of the flight under the symbol ST with a C (Close).

This function does not prevent overbooking or reaccomodation by a schedule change.

Close the class of a flight

VMCL {flight} {class} {date} {route} STOP

Example

VMCL4104V31MARAEPSLASTOP

Response:

DONE

The STOP or CLOSE or OFF indicator can be used

Open the class of a flight

VMCL {flight} {class} {date} {route} GO

Example

VMCL4104V31MARAEPSLAGO

Response:

DONE

The GO or OPEN or ON indicator can be used

Options

The same commands can be loaded for all flight classes, for all segments, by a range of dates and certain days of the week. This would avoid loading the indicators one by one.
The input command is:

VMCL 4104 / 31MAR31JUL ALLALL STOPMOTUWEFR

Description

VMCL

Fixed Command

4104

Flight Number

/

All classes

31MAR

Start Date

31JUL

Stop Date

ALLALL

All segments

STOP

Indicator

MOTUWEFR 

Days of the week

Class requirements Control

A class can be set for request only even though there are seats available . This function allows to control sales orders.Each sales request will be entered with HM code (required) in the PNR and it will automatically be sent to queue 20 or 21.

In availability, the class that is found with this indicator will appear with a letter R. The indicator will be  will reflect in the inventory of the flight under the acronym ST with an R (Required)

Set a Class in Request Mode

VMRQ {flight} {class} {date} {route} ON

Example:

VMRQ4104V31MARAEPSLAON

Remove a Class in Request mode

VMRQ {flight} {class} {date} {route} OFF

Example:

VMRQ4104V31MARAEPSLAOFF

Response

DONE

The OFF or CLOSE or STOP indicator can be used


Options

The same commands can be used for all flight classes, for all segments, by a range of dates and certain days of the week. This would avoid adding the indicators one by one and setting a
flight or several as request status.

The input command is:

VMRQ 4104 / 31MAR31JUL ALLALL ON MOTUWEFR

Description

VMRQ 

Fixed Command 

4104 

Flight number 

All classes 

31MAR 

Start Date 

31JUL 

Stop Date 

 ALLALL

All segments 

 ON

Indicator 

MOTUEWEFR 

Days of the week 


Nesting


Class nesting can be controlled by flight.  All classes that have a hierarchical order must have sales limits to allow nesting.Several groups of nested classes can be added  within the same cabin The number of groups is unlimited.

The indicator will be reflected in the flight inventory  under the acronym NG-L (NG: Nesting Group L: Level). G  represents  and the L the class hierarchy.  LSS column will display sales limits calculated on the basis of the sales limits for each class and nesting. The nested classes in each group will be deducted from each other as sales occur.

Set Class hierarchy

VMNT {flight} {classes} {date} {route} ADD

Example:

VMNT 4600 BHKM 31MAR AEPMDQ ADD

Response:

DONE

Description:

 VMNT 

Fixed Command

 4600

Flight Number

 BHKM 

 Classes in hierarchy order from highest to lowest B H K and M

 31MAR 

Date

 AEPMDQ 

Route

ADD

Add indicator

The command to add class hierarchy is repeated as many times as many groups are added. Each group will be assigned a number and next to it the class hierarchy.

Remove class hierarchy

VMNT {flight} {classes} {date} {route} DEL

Example:

VMNT 4600 BHKM 31MAR AEPMDQ DEL

Response:

DONE

Description:

 MNT

Fixed command 

4600 

Flight Number 

BHKM 

  Classes in hierarchy order from highest to lowest B H K and M

 31MAR

Date 

AEPMDQ 

Route 

DEL 

Indicator to Remove 

Options

The same commands can be added for all segments, for a range of dates and certain days of the week. This would avoid adding the indicators day by day.

The input command is:

VMNT 4104 BHKM 31MAR31JUL ALLALL ADD MOTUWEFR

Description:

VMNT 

Fixed command

4104 

Flight number

BHKM

Classes

31MAR

Start Date

31JUL

Stop Date

ALLALL

All segments

ADD

Add indicator

MOTUEWEFR

Days of the week

Authorization Control


The original authorization of the flights can be modified, increasing or decreasing it even bringing it to zero. Such command can be executed by cabin from its corresponding cabin class (F, C or Y) and by sections or for the whole flight but not by segments, affecting all the classes created in the segment or flight

Increase or decrease the authorization

VMAU {flight} {class} {date} {route} {authorization}

Example:

VMAU4600Y15MAYAEPTUC100

Response

DONE

Description:

Increase or decrease an authorization on a flight

You can also increase or decrease the authorization on a flight. One option is to execute the Step 7.1 command for the desired amount. The other option is to execute the following command:

VMAU4600Y15MAYAEPTUC15ADD

The ADD indicator will order you to increase the authorization in 15 seats more.

To decrease the number of seats of the authorized value is the following command:

VMAU4600Y15MAYAEPTUC15DEL

The DEL indicator will order that you reduce the authorization in 15 fewer places.

Options

The same commands can be added by date period, for the entire flight and certain days of the week. This would avoid adding the indicators day by day.

The input command is:

VMAU4104Y31MAR31JULALLALL70MOTUWEFR

Description:

 Y

Cabin class 

31MAR 

Start date 

31JUL 

Stop Date 

ALLALL 

All segments 

 MOTUWEFR

Days of the week

Block Space


A block can be placed on a flight in such a way that it reduces a certain number of seats by whatever the reason is, crew, technical limitation, etc., called "block space".
The block is done by cabin, using the cabin class and by sections or by the complete flight but not by segments. It must ba taken into account that when segments are blocked, all the segments belonging to such legs are also affected.

Block space on a flight

VMBS {flight} {class} {date} {route} {space amount}

Example:

VMBS4176Y10MAYCORSLA20

Response

DONE

Description:

VMBS

Fixed command

4176

Flight number

Y

Cabin Class

20MAY

Date

CORSLA

Route

20

Leg/Flight authorization


The change is reflected in the BS inventory column of. The command was executed on the CORSLA leg but it also affects the AEPSLA segment, thus it the BS indicator is modified with a new value of 20 *, the asterisk will indicate that it is being Inadvertently affected In the SA column (available seats) the offer was reduced by 20 seats.

Remove the space block on a flight

VMBS {flight} {class} {date} {route} {0 = zero}

Example:

VMBS4600Y31MARAEPMDQ0

Response:

DONE

Description:

VMBS

Fixed command

4176

Flight number

Y

Cabin Class

20MAY

Date

CORSLA

Route

0

Removes space block

The BS column will remain at zero.

Increase or decrease a space block on a flight

You can increase or decrease a space block already made. One option is to execute the command in step 8.1 by the desired amount. The other option is to execute the following command:

VMBS4600Y31MARAEPMDQ5ADD

The ADD indicator will order you to increase the space block in 5 more seats. A block can also be reduced. As in point 8.3, the command can be executed by the desired amount or, the command:

VMBS4600Y31MARAEPMDQ12DEL

Options

The same commands can be added  by date period, for the entire flight and certain days of the week. This would avoid adding  the indicators day by day.

The input command is:

VMBS4104Y31MAR31JULALLALL10MOTUWEFR

Temporary Sales Control


This command is used to temporarily control the opening and closing of classes .The commands allow classes to open and close for sale automatically some time before and after the service departure.

Automatic Class Opening for Sales

VMSO {flight} {class} {date} {route} {number of hours}

Example

VMSO4600Y15MAYAEPTUC48

Response:

DONE

In the TSO column you will see a a value of  2D00 (2 days and 0 hours), This is the time set for the class opening before  flight departure.

Automatic Class Closure for Sales

VMSC {flight} {class} {date} {route} {number of hours}

Example:

VMSC4600Y15MAYAEPTUC400

Response

DONE

Below the TSC column the days and hours will be shown as Days/Minutes (E.G 16D16 (16 days and 16 hours),This value will represent the timeframe before the flight departure.

The indicator is expressed in hours.

At the moment of closing the class this indicator  will disappear and will be recorded in  the flight history and  C will appear in the STATUS column meaning class closure.


Remove Closing or Automatic Opening



VMSO {flight} {class} {date} {route} 0

Example:

VMSO4600Y15MAYAEPTUC0

Response

DONE

VMSC {flight} {class} {date} {route} 0

Example:

VMSC4600Y15MAYAEPTUC0

Response

DONE


Value 0 will eliminate the automatic closing or opening configuration.



Options

The same commands can be used for all classes, by date period, for the entire flight and certain days of the week. This would avoid adding the indicators day by day.

The input command would be:

VMSC4600*31MAR31JULALLALL12MOTUWEFR

Overbooking Logic Control 


This command is used to apply an overbooking logic by cabins.The logic to be applied are those are added in the OVERBOOKING LOGIC table (KSMCL).

Add an overbooking logic

VMOS {flight} {cabin} {date} {route} {logic number}

Example:

VMOS4600Y26MAYAEPTUC1

Response

DONE

Description:

VMOS

Fixed command

4176

Flight number

Y

Cabin

26MAY

Date

AEPSLA

Route

10

Logic Number

When the inventory is retrieved, the number of spaces applied for overbooking added by the user will be displayed in the OS column and in the applicable logic number in the LOS one..

Example:

In the example, logic 10 was applied to cabin Y. (See column LOS). According to the logic corresponding to each cabin, the number of  additional spaces offered for sale will appear in the OS column
 and will be added to the authorized ones (AU) and to the available seats (SA)

Remove overbooking logic

To remove the overbooking logic you must perform the same command by applying 0 (zero) in place of the logic number

VMOS4600Y26MAYAEPTUC0 

Response

DONE

Options

The same commands can be added for all flight cabins, for all segments, by a range of dates , certain or all days of the week. This would avoid adding the indicator one by one the.

The input command would be:

VMOS4600 FCY 26MAY10JUNAEPALL1MOWEFR

This command will add  overbooking logic 1 applicable for  Monday, Wednesday and Friday to flight 4600 from 26MAY to 10JUN for FCY cabins between AEP and all destinations.


Remarks field


This command is used to add a free text Remark to a specific segment and it  will appear in the availability request and in the inventory.

The input command would be:

Add a comment

VMRM {flight} * {date} {route} / {free text}

Example:

VMRM4176 * 14FEBAEPSLA / DEPARTING TERMINAL 2B

Response

DONE

Description:

 VMRM

Fixed command 

4176

Flight Number 

Asterisk 

26MAY

Date 

AEPSLA

Route 

Slash 

 

DEPARTING TERMINAL 2B

Free Text

When the inventory  command is requested again, a message is shown at the end of the inventory with added text.

Example:

Delete a Remark

The command to delete a comment is similar to the previous one but after the slash no text is entered.

Example:

VMRM4176*26MAYAEPSLA/

Response

DONE

Options

A comment can be added for all segments in one entry or only for those segments from the origin to all destinations or from all origins to the same destination. In this case, the
ALL indicator is used to replace all. It can also be applied to a range of dates and certain days of the week. This avoids adding one to one the indicators.

The input command is:

Example:

VMRM 4176*26MAY26MAYALLALLMOTUFR/VERIFY PASSPORTS

In this case the remark will be applied to all segments, from 26MAY to 31MAY and on Monday, Tuesday and Friday.

Add an airport terminal


This command is used to add departure and arrivals terminals  The terminals added support up to 2 digits and will appear in the availability request.

The input command is :

Add  a departure terminal

VMTD {flight} * {date} {airport} / {terminal}

Example:

VMTD4176*26MAYAEP / 4A

Response

DONE

Description:

 VMTD

Fixed command 

4176

Flight Number 

Asterisk 

26MAY

Date 

AEP

Airport 

Slash 

 

A4

Terminal

The availbility display will display the following information adjacent to the departure airport code.

Add an arrival terminal

VMTA {flight} * {date} {airport} / {terminal}

Example:

VMTA4176*23MAYSLA/T2

Response

DONE

Description:

 VMTA

Fixed command 

4176

Flight Number 

Asterisk 

26MAY

Date 

AEP

Airport 

Slash 

 

A4

Terminal

The availability display will display the following information adjacent to the arrival airport code.

Delete terminals


The command to delete  the added terminals is  equal to the previous one, modifying the indicator to  departure or arrival.

Example for the departure terminal

VMTD4500*23JULAEP/DEL

DEL is the deletion indicator and TD the departure terminal.


Example for the arrival terminal


VMTA4500*23JULAEP/DEL

DEL is the deletion indicator and TA the arrival terminal.

Response

DONE


Catering service load


This command is used to load a new catering service to a specific leg. The service indicator can be up to 3 characters .

Input command is :

Add or modify services

VMML {flight} * {date} {route} / {service indicator up to 3 characters}

Example:

VMML4360*20DECAEPMDQ/L

Response

DONE

Description:


 VMML

Fixed command 

4360

Flight Number 

Asterisk 

20DEc

Date 

AEPMDQ

Route

Slash 

 

L

Meal Service

L Lunch


To see all available catering service options, use the VMML command?  If you use an invalid code the system will respond CHECK CATERING


Options


You can add or remove one to three services for all segments at once or only for segments from the origin to all destinations or from all origins to the same destination. In this
case the ALL indicator is used to replace all. It can also be applied to a range of dates and certain days of the week. This would avoid loading every single service day by day.

Input command is :

Example:

VMML4360*20NOV31DECALLALL/DB

In this case, it will apply to all segments, from 20NOV to 31DEC and Dinner services and Breakfast

Modify Flight schedules


This command allows you to perform schedule changes for a specific date and flight without performing the regular Schedule Change process. It also updates  VIE  and VLC  entries and the availability, display. You must use  VLC command * {flight} / {date} in order  to visualize the whole flight .

This action does not modify the schedules in the reservations already made, but all reservations made after the schedules modification will be generated with the new schedule. It must be taken into account that the new flight schedule must always be within the departure day of the flight. same.

Regarding  Check-In, if the flight was initialized before the manual time change, the PC schedule (Control Panel) will remain as it originally configured,therefore it should also be changed manually.

In case the flight is  initialized after modifying  the schedule, the Control Panel  will have the new schedules.

It is not necessary that all reservations have the same schedule to perform the Check-In process,  It  will be done normally, but in case a user wishes  to have all the reservations with the same schedule 
these should be canceled and rebooked for the system to display new schedule.

The entry to manually modify the schedules is:

VMTM458*26MAYAEP/1030/1230

Description

VMTM

 Fixed Command

458

Flight Number 

*

Asterisk 

1SEP

Departure Date 

AEP

Departure Airport 

/

Slash 

1030

New Departure Time 

/

Slash 

1230

New Arrival Time 

System Response:

The command must be re-added by adding / Y at the end to confirm the change. The entry of midnight hours is not accepted as 0000 or 2400, and must be replaced if needed by 2359 or 0001.

If the arrival time is the following day, the entry to be used is the following

VMTM458*26MAYAEP/2330/0050+1

In case the flight has more than one leg, the entry would be the following:

VMTM4200*2SEPAEP/1030/1230/EQS/1330/1400/BRC/1430/1700

In case the flight has a day change during a stop, the following entry should be used:

VMTM4200*2SEPAEP/2030/2230/EQS/2330/0005+1/BRC/0130/0300

These commands will be recorded in the flight history.

Overbooking Inhibition Control


This control allows to inhibit the overbooking of classes despite having the keywords that enable it (OVERSL, CHKOSL). The indicator will be reflected in the flight  inventory of the flight under the ST column with the letters Ox.
This function only allows overbooking in the reaccommodation by schedule change or in massive reaccomodation (VMOVE function).

Inhibit the overbooking of a class

VMIO {flight} {class} {date} {route} ON

Example:

VMIO4320M22MARAEPMDQON

Response

DONE


The ON or OPEN or GO indicator can be used

Remove the inhibition of overbooking of a class

VMIO {flight} {class} {date} {route} OFF

Ejemplo

VMIO4320M22MARAEPMDQON

Response

DONE

The ON or OPEN or GO indicator can be used

Options

You can load the same commands for all flight classes , segments, range of dates and certain days of the week. This avoids adding the indicators one by one. 

The input command is:

VMIO4320 / 31MAR31JUL ALLALL MONMOTUWEFR

Description

VMCL

 Fixed Command

4320

Flight Number 

/

Asterisk 

31MAR

Start Date

31JUL

Stop date 

ALLALL

All segments

STOP

Indicator 

MOTUWEFR

Days of the week


Manual passengers transfer 


From a flight to another

This procedure allows you to transfer a list of passengers from one flight to another . The process is to eliminate all passengers in one segment and send them confirmed to another .

Duties 5, 7 or 8 are required. If the user only has duty 5 will also be required to have CHKLV2 keyword and will be able to modify flights departing 48 hours before and / or after the current day

The input command is:

VMOVE4420/13APRAEPMDQ#4444/13APRAEPMDQ

Description

VMOVE  

Fixed command 

 4420

 Flight number from which passengers are migrated

 /

Slash 

 13APR

 Flight departure date

AEPMDQ 

Origin/Destination 

 Hash sign

4444 

Flight number to which passenger will be migrated 

Slash 

13APR 

Flight Departure Date 

AEPMDQ 

Origin/Destination 


Once the command is executed, it requires a double validation, therefore the same command must be entered again with /Y and at the end.

In case of applying on previous days or past flights, year should be added after the month in a  two-digit format. Example, 13APR18

  1. Only those passengers with confirmed status (HK, TK, KK or KL) will be migrated. Status MM, HL, TL or HM will not be transferred.

  2.  Passengers may be transferred on any other flight, regardless of the route and date.

  3.  In case there is no match in the classes of the flight where passengers are being transferred, the system will respond with the corresponding error and should be clarified by the command thatI t is explained below which classes will be transferred. Control of Spaces Version 2.0 47

How to transfer  no-match classes

When a class does not match or has no equivalent in  the new flight it must be indicated  which class will match in the new flight when we transfer these PNRs. A hyphen(-) with the class that cannot be transferred followed by the new class which will correspond. Every single booking class will be separated by a -.

VMOVE4420/22DECAEPMDQ#4300/22DECAEPMDQ-HY-NB

In the example, flight 4420 class H will be transferred to class Y and class N  of flight 4420 will be will  transferred to class B of flight 4300.

In case of sending all no-match classes to another, the command would be:

VMOVE4420 / 22DECAEPMDQ # 4300 / 22DECAEPMDQ- * Y

In case of sending all classes (match/no-match) to a single one, the command is:

VMOVE4420/22DECAEPMDQ#4300/22DECAEPMDQ-øY

How the change is reflected in the PNR 

In the active part of the PNR the new flight with status TK will be displayed. In the historical part of the PNR a canceled flight segment(XS) where the passenger was booked and a sold segment(AS)
next to the sign initials and date when the command made.

How the change in flight history is reflected

In the flight history  the command made with the sign initials and date will be recorded.

From a flight to two or three flights

As previously described the same procedure can be carried out by sending the passengers of a flight to two or three different flights.

The command is the following:

VMOVE4420/13APRAEPMDQ#4444/13APRAEPMDQ#442/22DECAEPMDQ

Description

VMOVE  

Fixed command 

 4420

 Flight number from which passengers are migrated

 /

Slash 

 13APR

 Flight departure date

AEPMDQ 

Origin/Destination 

 Hash sign

4444 

Flight number to which passenger will be migrated 

Slash 

13APR 

Flight Departure Date 

AEPMDQ 

Origin/Destination 

#

Hash Sign

4424

Flight number to which passenger will be migrated 

/

Slash

13APR

Flight Departure Date

AEPMDQ

Origin/Destination

Response:

Once the command is executed, it requires a double validation, therefore the same command must be entered again with /Y and at the end.

VMOVE4420/22DECAEPBRC#4300/22DECAEPMDQ#4444/22DECMDQBRC/Y


Consider applying the same entries when a no-match class occurs in the new flight. This has to be done for each of the flights.

Example

VMOVE4420/22DECAEPBRC#4300/22DECAEPMDQ-HY-NB#4444/22DECMQDBRC-*Y

In case there are three flights where passengers are transferred, # is added and the data of the third flight, the same way as with the second flight with respect to the first.

Sending to queues

You can send the list of passengers to queues at the time of transfer.

The command is:

VMOVE4420/22DECAEPMDQ#4300/22DECAEPMDQ/Q222

All PNRS will be sent to queue 222 of the city where the terminal is located. The other option is to send it to a queue from another city, with which the command is:

VMOVE4420/22DECAEPMDQ#4300/22DECAEPMDQ/QBRC222

After this the system displays the data of the passengers to be transferred requesting the validation to confirm. The same command must be executed with / Y at the end.

Partial passengers transfer

This procedure allows the transfer of a partial passengers list from one flight to another. The process is to eliminate all passengers in one segment and send them confirmed to another flight. 
Duties 5, 7 or 8 are requiered. If the user only has duty 5 will also be required to have CHKLV2  keyword. You can modify flights departing 48 hours before and / or after the current day.

The procedure must be done in 2 steps.

The first step displays the list of PNRS for later selection:

VMOVE4420/22DECAEPBRC

Description:

MOVE

Fixed Command

4420

Flight number from which passengers are migrated

/

Slash

22DEC

Flight Date

AEPBRC

Origin/Destination

Response

Then, the second step, which is the selection of PNRS from the expanded list, must be executed. This list can be re-displayed  as many times as necessary with the VMOVE command *

To select the PNRS, the command is

VMOVE.1-2,5#4300/22DECAEPMDQ

Response

A List of actions is displayed asking to reconfirm by adding /Y at the end of the command.

VMOVE.1-2,5#4300/22DECAEPMDQ/Y


The system will move all the passengers of a PNR.

It is not possible to select a single passenger.

Only transfer PNRS with confirmed status (HK, TK, KL, KK) s.


OVERBOOKING


Overbooking a flight

To  overbooking  a  fully booked flight or class a command can be used for users with duty code 8 and OVERSL keyword.

Command is OB and can be executed in two different ways

1) Direct Sell

04300Y24JANAEPMDQOB1

The direct sales command is pone by requesting the flight segment in  OB status.  The system sells it as OB and, when closing the PNR, this status is modified to HK. That change will be recorded in the PNR history  in the following format:

2) From a segment on the waiting list:

The PNR to be confirmed is displayed and the following command is performed:

(.) (segment number) OB

You can also use this entry

(.) (segment number) KL

In both cases the system will respond:

1. HL/OB => KL

When closing the PNR, the status will become KL. This change will be recorded in the  PNR history:

MS   XX4500Y 21NOV MO AEPCOR    HL/OB/KL1 07:50 09:00

Group PNR Creation (HM to HK)


To confirm a group in requested status HM s, the PNR must be retrieved . The command for Group segment confirmation is KK and it is executed in the following way:

(.) (segment number) KK

System response

 1 .HM => KK

After ending the transaction and redisplaying the PNR  the segment will be in KK status , which is a warning code and must be modified manually to HK status. Once the group creator has been notified it will be recorded in the PNR history.

This action will automatically place  PNR on queue 45 (CONFIRMED GROUPS) of the city code that created the PNR. 

Confirmation of Requested Individual Segments (HM to HK)


The action of requesting a segment with requested status (HM) generates a message to queue 20 (PNRs of the own airline or agencies) or 21 (PNRs of other OA companies)that generated it and the airline that manages the requested segment.
To confirm the segments that are in requested  status (HM) the same procedure is used  with the groups. PNR must be retrieved and the command to confirm the requested  status must be executed.

(.) (segment number) KK

System response

 1 .HM => KK

After ending the transaction and redisplaying the PNR  the segment will be in KK status , which is a warning code and must be modified manually to HK status. Once the group creator has been notified it will be recorded in the PNR history.

This action will automatically place  PNR on queue 45 (CONFIRMED PNRS) of the city code that created the PNR. 

Segments Subject to space availability Confirmation (MM to HK)


To force the confirmation of segments subject to space ie with MM status, there is a command that can be executed by those users that have the keyword OVERSL

(.) (segment number) KK

PNR status change will be recorded  in the history displaying  MM / KK

This action will automatically place  PNR on queue 45 (CONFIRMED PNRS) of the city code that created the PNR. 

Segment Status modification from Requested  status  to waiting list (HM to HL)


You can update  a PNR in the required state (HM) to the waiting list without the need to confirm it.

The command is:

(.) (segment number) HL

The system will change status HM to HL when recording the PNR. If space is available it will be possible to change segment status HL to KL.

Force a Closed Wait List


In case a closed waiting list is found or has reached the pre-established limit it is possible to force it and add a segment.

To perform this transaction, the user must have the WAITLA Keyword in the signature. The command can be made by direct segment or from a short reservation availability

Description

4420Y22JULAEPMDQLA1

Drect Sell

04Y1LA

From a previous availability display.


Duplicate PNRS


Manual handling of duplicate PNRs

Duplicate PNRs that are generated in the system can be visualized by entering  a command that sends the dupes messages to queues.
The system considers dupes all thee surnames that are the same day in a same flight segment. These messages will be sent to queue 151 of the administering city of the system.

The command to execute is:

DP / DATE / {SEGMENT}


DP / DATE / {SEGMENT}

When retrieving the message from the queue it will look like this:

The flight, class, date, route, reservation code and surname / passenger name are considered duplicate.

The reservation locator has a link that allows you to retrieve the PNR on the screen or display it on the help screen.

Inventory update in other GDS


The following command allows you to update the flight inventory in other GDS (Global Distribution System).

When executing this command the system sends a message to the other GDSs updating the availability of each class marketed on the flight (opening, closing or adjusting sales limits).

VAVS {flight} / {date}

Example: VAVS4500 / 18FEB

V

Fixed space control command

AVS

Represents the type of message set by IATA to update inventories AVS

(Availability Status Message)

4500

Flight number to update

/

Mandatory Slash

18FEB

Flight date to be updated


  • In order to execute this command, the airline must have its flights published in other GDS  in addition to KIU.

  • When executing this command, a copy of the updated inventory is sent to the HDQ city Queue 175 

VCD (View Count Details)


This command allows to get a numerical detail of the number of passengers, by sections and segments of the flight, grouped according to the type of passenger (adult, minors and infants) and the according to the itinerary status (confirmed, subject to space, to be request, on waiting list), as well as informs if there are unaccompanied minors.

The command that must be entered is the following:

VCD {flight} / {date}

Example: VCD4420 / 04MAY

Description:

VCD

Fixed Command (View Count Details)

301

Flight number

/

Slash

21MAY

Date to verfy


Description

FLT

Flight number

ALL

Origin Airport indicator

MON

 Day of the week (MON: Monday)

21MAY18

Date

34D

Number of days left for departure

BRD

Boarding airport

OFF

Off Point/Arrival Airport

ADT

Adult passenger

CHD

Child passenger

INF

Infant passenger

ABS

Total confirmed passengers occupying a seat

MM

Number of passengers subject to space per segment

#MM

Total passengers subject to space

HM

Number of passengers with status "RQ" or Request status by segment

#HM

Total number of passengers with status "RQ" or Request status

WL

Number of passengers on the waiting list by segment

#WL

Total passengers on the waiting list

UMNR

Number of unaccompanied minors

If the date or the airport is not indicated, the system will default to the current date  and the user´s terminal location.

VCD from an availability display


To verify VCD entry from a flight availability display, a flight query  must be previously displayed on the  screen and then enter the following command:

VCDA1

Description

VCD

Fixed command

A

A Indicator for the flight data and date to take them from the displayed availability
on screen (A: Availability)

1

Number of flight item in the availability display

VCD from a PNR


To check the VCD entry from a PNR, you must have previously displayed the booking  on the screen and then enter the following command:

VCDP1

Description

VCD

Fixed command

P

PNR action indicator(Data will be retrieved from pnr)

1

 Number of flight item in the reservation


Connection time control (VCT *)


The VCT * command (Verify Minimum Connecting Times) allows to verify if the minimum connecting times  between flights are observing the correct time  as configured  in the minimum connecting time  table  between airports.

The information provided is for information and it is not recorded in  history.

The command can be executed on an  segments itinerary in the process of creation  or on an already created one.

To enter, you must have one of the following duties: 2 to 8.

No special keyword is required to verify this information, and they can do it both the users of the airlines and those of the travel agencies

Entry

The command to verify minimum connecting times is as follows:

VCT*

When performing this entry the system will display different responses  according to the itinerary that is being checked:

Response 1:

When the minimum connection times apply correctly for the entire itinerary or reservation:

MINIMUM CONNECTING TIME VALID FOR ALL CONNECTIONS

Response 2:

When there is no itinerary with connections to apply:

NO CONNECTIONS TO PERFORM MINIMUM CONNECTING TIME

Response  3:

When the minimum connection is not being observed. 

INVALID CONNECTING TIME SEGS 2 AND 3 - MINIMUM IS 120 MINUTES VERIFY ANY REMAINING SEGS

When the minimum connection times are not observed, as configured by the airline, the system informs which are the segments between which the minimum connection times is not being observed (2 and 3 in example), and informs the minimum time established (120 minutes in the example). If connecting time fails  to comply with the minim system stops verifying the remaining segments of the itinerary.

You can check if the minimum connection times are correct by indicating the segments of the itinerary:

VCT*1,3

This entry informs if the minimum connection time between segments 1 and 3 is correct

VCT*2-4

This entry informs if the minimum connection time between segments 2 to 4 is correct.

The VCT * command applies only between segments with confirmed status (HK, KL, TK, KK, RR).

For the system to verify if the minimum connection time is correct, the time between arrival and departure must be less than zero minutes.


Flights with closed classes list


Definition

This list will display the information of all flights that are closed because all their  booking classes are with  CLOSED status. Only those flights whose classes are closed in full in all their legs will be included.

Classes can be closed both for flight loading (KSCL) and inventory (VMCL)

The base command is  VLCF:

V Inventory command

L List indicator (list)

C Closed indicator

F Flight indicator (flights)

The system will display the information all the flights  with all their booking classes closed, 8 per line, and as many flights as flights with all their closed classes exist. Each flight will be composed of 4 digits, in the case that a flight has a single digit, it will be completed with zeros. Example: flight number 6 will be shown as 0006

Display options

Current Date

VLCF*

Example:

VLCF*

CLOSED FLIGHTS TTL= 1

2504

System response will include all flights that have all  booking classes completely closed. The asterisk indicates the currrent date of  the display.

Specified date


VLCF/date

Example:

VLCF/22NOV

CLOSED FLIGHTS TTL= 1

2504

The response will include all flights that have all their booking classes closed for a particular date and for all their legs.

Keep in mind that if you need to verify a date in  following  year it has to be specified.

Example:

VLCF/08JAN18

By origin-destination

VLCF*origin destination 

Example:

VLCF*MVDAEP

CLOSED FLIGHTS TTL= 2

0504 0049

By not specifying a date, the system will display the flights that have all their booking  classes closed, for the route MVD-AEP for the day of the date (today)

By origin-destination with a specified date


VLCF*origin destination/ date

Example:

VLCF*MVDAEP/24DEC

CLOSED FLIGHTS TTL= 1

0049

Keep in mind that if you need to verify a date in  following  year it has to be specified.

Example:

VLCF*MVDAEP/08JAN18

From a specified origin to all destinations

VLCF*origin ALL

Example:

VLCF*UIOALL

CLOSED FLIGHTS TTL= 1

2504

By not specifying a date, the system will display the flights that have all their booking  classes closed for the current display date.

From a specific origin to all destinations on a specific date


VLCF*origin ALL/ date

Example:

VLCF*UIOALL/08JAN18

CLOSED FLIGHTS TTL= 1

2504

From any origin to a specific destination

VLCF*ALL destination

Example:

VLCF*ALLMVD

CLOSED FLIGHTS TTL= 1

0030

By not specifying a date, the system will display the flights that have all their booking  classes closed for the current date

From any origin to a specific destination on a given date

VLCF*ALL destination/date

Example:

VLCF*ALLMVD/25DEC

CLOSED FLIGHTS TTL= 3

0070 0030 0022

Keep in mind that if you need to verify a date in  following  year it has to be specified.

Example:

VLCF*ALLGYE/08JAN18

CLOSED FLIGHTS TTL= 1

2504

Export CSV file

All the lists can be exported to a CSV file (file separated by commas), adding the extension -CSV at the end of the entry

Sending a list to an email address 

All lists can be sent to a mail address adding a hyphen at the end followed by the required email address

Example:

VLCF*-PASSENGER@GMAIL.COM

OK

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