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Introduction

The Electronic Accounts module allows agencies outside the BSP circuit and corporate clients to issue tickets. To be able to use this settlement mechanism travel agencies or the airline should not be members of the BSP.
For the commands on corporate clients the "/" indicator should go after the command.The account  functionality allows that once the  limit is reached, the system inhibits ticketing until the account balance is regularized.

User profile

KEYWORD:   CTACTE              DUTY 1

Note:
The office codes  can be verified with the DNO command

Example

DNOTRAVEL

Note:
The corporate clients codes can be verififed with the DNC command.

DNCTELEFONICA

Electronic  Account Listing

Agencies

CTACTE*

Corporate

CTACTE/*

By City

Sort Listing by city

Agency

CTACTE*MDQ

Display all Agencies Electronic Accounts  by city .

Corporate 

Display all  Corporate Electronic Accounts by city .

CTACTE/*MDQ

By Name in Alphabetical Order

Sort The listing  alphabetically

Agencies

CTACTE*#N

Display agencies Electronic Accounts  ordered alphabetically

Corporate

CTACTE/*#N

Display corporate Electronic Accounts  ordered alphabetically

By Code

Sort listing by customer code or office id as appropriate

Agencies

CTACTE*#C

Corporate

CTACTE/*#C

By Credit Amount

2.4.1 Credit Amount equal to 0

Agencies

CTACTE*#CAPRE

Corporate

CTACTE/*#CAPRE

2.4.2 Credit Amount greater than 0

Agencies

CTACTE*#CACRE

Corporate

CTACTE/*#CACRE

By Status Suspended

2.5 Export a File to Excel

To export the list to an Excel file the commands areSorts the list by city

Agencies

CTACTE*-EXCEL#S

Displays travel agencies electronic accounts by city

Corporate accounts

CTACTE/*-EXCEL

#S

Displays corporate electronic accounts

Export a File to Excel

To export the list to an Excel file the commands are

Agencies

CTACTE*-EXCEL

Corporate

CTACTE/*-EXCEL

Combinations

You can combine the different filters for example:

Check an Electronic Account

Agencies

CTACTETLVA0860

TLVA0860

Corporate

CTACTE/11003

V, via asignación de keyword CTEDIS y *CTEDIS keyword and Duty 4 are required.

Single electronic account display for travel agencies or corporate accounts.

This display is useful when caring about sensitive data by displaying only agents or corporate electronic accounts.

•  General travel agency electronic accounts display command

  Code Block
  language xml theme FadeToGrey
  CTACTEDIS*

• General corporate electronic accounts display command

   

  Code Block
  language xml theme FadeToGrey
  CTACTEDIS/*

 

• 
  Command to display agency only  transactions:

   

  Code Block
  language xml theme FadeToGrey
  CTACTEDIS<agency>

  
  Example:    CTACTEDISAEP00XX4

   

   

• Command to display corporate accounts

  only transactions:

  only transactions:
  
  

  Code Block
  language xml theme FadeToGrey
  CTACTEDIS/<corporate

account>  

• account>

  
  Example: CTACTEDIS/01WOKX4

Create Accounts

Agencies

CTACTETLVA0860/ADDUSD1000-Authorized...

Corporate

CTACTE/BUE1001/ADDARS15000/TELECOMUNICATIONS/BUE-Authorized

BUE1001

Delete an Electronic Account

Agencies

CTACTETLVA0860/DEL

TLVA0860

Corporate

CTACTE/BUE1001/DEL

Note:
In both cases, it must be taken into account that only those agencies or corporations that have not had any kind of movement can be deleted. Another  option is to suspend the account.

Modify Credit Amount

AGENCY 

CTACTETLVA0860/MODARS10000-Authorized...

CORPORATE

CTACTE/21001/MODARS15000-Authorized

Suspend and Electronic Account

AGENCY

CTACTETLVA0860/SUSP-NON-PAYMENT.

CORPORATE

CTACTE/21001/SUSP-NON-PAYMENT

Activate an electronic account

AGENCY 

Code Block
language xml theme FadeToGrey
CTACTETLVA0860/ACT-Payment cleard...

CTACTE	Fixed command
TLVA0860	Agency code
/ACT	Activation indicator
-	Hyphen
Payment cleared	Freetext up to 100 characters

 

CORPORATE 

 

Code Block
language xml theme FadeToGrey
CTACTE/21001/ACT-Payment cleared.

CTACTE/	Fixed command
21001	Corporate ID code
/ACT	Activation indicator
-	Hyphen
Payment cleared	Free text up to 100 characters

 

---

 

 

Enter Payment

AGENCY

CTACTETLVA0860/PAYUSD1000-PAID TKT 135,1324,5

TLVA0860

-PAID TKT 135,1324,5

CORPORATE

CTACTE/21001/PAYUSD1000-PAID TKT 135,1324,5

21001

PAID TKT 135,1324,5

 Payments entered by the agencies are always pending confirmation.

¨

Enter a debit to balance a payment entry

AgencyAGENCY

CTACTETLVA0860/DBTUSD1000-PAYMENT ENTRY ERROR

TLVA0860

PAYMENT ENTRY ERROR

CORPORATE

Corporate 

CTACTE/21001/DBTARS1000-PAYMENT ENTRY ERROR

21001

PAYMENT ENTRY ERROR

Modify Name of an Electronic  Account (Corporate Only)

To modify the name of a corporate electronic account the command is:

CTACTE/21001/NAMACEME S.A.-Authorized...

21001

Activate / Deactivate Sales with Credit Card

Agency

Activate

CTACTETLVA0860 /CCON-AUTH BY SALES MGR

/CCON

AUTH BY SALES MGR

CTACTETLVA0860 /CCOFF-AUTH BY SALES MGR

/CCOFF

AUTH BY SALES MGR

CORPORATE

Activate

CTACTE / ARCOR / CCON-AUTHORIZED BY SALES MANAGER

/CCON

AUTH BY SALES MGR

Deactivate

/CCOFF

AUTH BY SALES MGR

When an agency that has electronic account issues with a credit card, through online validation (VIS / AXS, etc.), the commission assigned for such company will be accredited in a checking account This will increase the credit for the commissions granted  or, if the agency did not have pre-agreed credit, will make  it accumulate credit based on the commissions product of its sales, and, when the credit is sufficient,a ticket can be issued with CASH payment method.

Electronic accounts Version 2.0 13

• The agency must have a checking account
•  The electronic account must have a commission assigned
• The payment method must be by credit card and with online validation

Example of how  commission credit is reflected in the electronic  account, when the agency issued by credit card, using online validation

Set a Fixed Commission

AGENCY on domestic flights

CTACTETLVA0860/COMD12.55-AUTH BY SALES MGR

/COMD

-

AUTH BY SALES MGR

AGENCY on international flights:

CTACTETLVA0860/COMI9-AUTH BY SALES MGR

/COMI

-

AUTH BY SALES MGR

CORPORATE on domestic flights

CTACTE / 21001 / COMD6-AUTH BY SALES MGR

.

/COMD

-

AUTH BY SALES MGR

CORPORATE on international flights

CTACTE/21001/COMI3-AUTH BY SALES MGR

/COMI

-

AUTH BY SALES MGR

Note:
In case you want to remove a commission, the percentage of the commission is replaced by N, establishing free commission without restrictions

Set Commissions according to Payment Methods

You can set and define commissions according to the payment method that is applied at the moment of the ticket sale .

Cash

The entry to set a commission for CASH payment method is as follows: 

CTACTEBUEA7760/CACOMD5-FREE TEXT

BUEA7760

/CA

5

-

Credit card

The entry to set a commission for the  CREDIT CARD form of payment  is the following: 

CTACTEBUEA7760/CCCOMD2-FREE TEXT

BUEA7760

/CC

2

-

Add  or Mass Modify of  Commission Percentages

Non-BSP Agencies

You can set and define commissions according to the payment method that is applied at the moment of the ticket sale .

CTACTEALL/CACOMD6.78-FREE TEXT

ALL

/

COMD

6.78

INDICATOR REFERENCES:

(1) PAYMENT METER INDICATOR: These are two options ,CA for Cash or CC for credit cards. credit.

(2) COMMISSION INDICATOR FOR TYPE OF FLIGHT: These are two options. COMD for domestic travel and COMI for international travel.

(3) COMMISSION PERCENTAGE : The percentage is placed in numerical form. Decimals  are separated by period.  Maximum commission indicator is also accepted (as in the individual registration). The format for that case is to place the letter M behind value entered, for example 6.78M
The other option to eliminate commissions is to place the letter N instead of the value

Note:
This action is saved in the history of the corresponding current account by copying the action command, date and signature.

Corporate Electronic Accounts

You can set and define commissions according to the payment method that is applied at the moment of the ticket sale .

The entry to establish the commission is, for example:

CTACTE/ALL/CACOMD6.78-FREE TEXT

ALL

/

COMD

6.78

INDICATOR REFERENCES:

(1) PAYMENT METER INDICATOR: These are two options ,CA for Cash or CC for credit cards. credit.

(2) COMMISSION INDICATOR FOR TYPE OF FLIGHT: These are two options. COMD for domestic travel and COMI for international travel.

(3) COMMISSION PERCENTAGE : The percentage is placed in numerical form. Decimals  are separated by period.  Maximum commission indicator is also accepted (as in the individual registration). The format for that case is to place the letter M behind value entered, for example 6.78M
The other option to eliminate commissions is to place the letter N instead of the value

Note:
This action is saved in the history of the corresponding electronic account by copying the action command, date and signature.

Set Maximum Commission Value

You can set a maximum value as commission . If you want to place the commission percentage as a maximum referent, you must place it in any of the options explained above a letter M at the end of the percentage.
This will allow, at the time of issuance, the agency can place a commission equal or smaller (entering the KP command in the ticketing entry).

The command would be, for example:

CTACTEBUEA7760 / CCCOMD4M-FREE TEXT

If the agency fails to type the commission, the system will apply the maximum established (4 in the example).
When checking an electronic account, an M will be displayed after the value defined for the commission.

Example: COMM.DOM .: 5.0

If at the time of issuing the ticket, the user enters a commission value (item KP) different from pre-set or higher than the maximum reference value the system will respond:

INVALID - COMMISION SETUP DISCREPANCIES

Set a Free Commission

AGENCY on domestic flights

CTACTETLVA0860/COMDN-Authorized

TLVA0860

/

N

-

Authorized

AGENCY on international flights:

CTACTETLVA0860 / COMIN-Authorized ...

TLVA0860

/

N

-

Authorized

CORPORATE on domestic flights

CTACTE / 21001 / COMDN-Authorized ...

21001

/

N

-

Authorized

CORPORATE on International  flights

CTACTE / 21001 / COMIN-Authorized ...

21001

/

N

-

Authorized

 Add an Agency involved in an  Corporate Account

CTACTE / ACME / AGTOLA-Authorized ...

ACME

/

OLA

-

Authorized

When the list is displayed you can see a column where the agency related to the account is indicated

To delete the agency the command is:

CTACTE/ACME/AGT-Authorized

The same command is entered but without the agency name.

 Electronic Accounts for Host offices

This functionality allows an airline host office to act as a travel agency enabling ticketing and recording each movement (ticketing, cancellation, refund) in its own electronic  account

In order  to begin recording sales as an electronic account, the airline office must be created and activated through the Control Center.

The airline must create and activate an electronic account through the Control Center in order to start recording its sales.

Active an office  for ticketing by means of an electronic account. 

The first thing is to create an electronic account for the office that will be engaged. 

The creation commands, credit allocation, etc. are the same ones that are used for the travel agencies electronic  accounts  (Refer 4. Create Accounts).

 Once the electronic account is created the office must be activated through the Airline Control Center.

 To do this, activate the "Electronic account issuing control" field found in the profile of the office in the Control Center.

The steps to follow for setting up an office are:

1. Offices Manager
2. Choose the city to which the office is associated
3. List of Offices
4. Select the office that will be activated for ticketing via electronic account
5. Proceed to activate it by setting the "Electronic Account Issuing Control" indicator to YES

Once the office is activated for ticketing via electronic account, any issuance that takes place in a terminal belonging to such office will be recorded in the electronic accounts records.

System behavior is the following:

• Electronic account issuing control en YES:
  
  Validates that there is an active electronic account credit balance to allow ticketing 

• Electronic account issuing control en NO:

When this indicator is set to NO, the system will issue as a normal HOST office, without applying any balance control or existence in an electronic  account.

If the option to control office ticketing  through the electronic account is activated, the  OF <OFFICE> command display will show as follows:

Post comments
History
Saved
Community

Deactivate office for ticketing  through an Electronic Account

The offices with active Electronic Account, can be suspended or disabled with the same procedure for travel agencies

On the other hand, if you proceed to deactivate this functionality through the Control Center, office ticketing  will be carried out as the host office, without recording  sales in the Electronic Account.

Refund with an active Electronic Account

Whenever you need to refund a ticket  in an  airline office  that issues through an Electronic Account , such refund must be executed by the issuing office with  the regular refund  command.

Example: W*RF9990690007255

If the refund  is processed  from another host  office other than the issuing one , and if the intent is to refund to the electronic account, form of payment IN followed by the office has to be indicated.

Example: W*RF9990690007255*FINUSH00XX1

History

AGENCY

CTACTETLVA0860/H

CORPORATE

CTACTE/21001/H

Ticketing  with an Electronic Corporate Account

The command to issue a ticket with  invoice form of payment (corporate electronic account) is the following:

WK*FIN/BUE123

Refunds issued by Electronic Accounts 

To refund an e-ticket issued by an electronic account and to be accredited to the same account, the normal refund  command  applies( Refund)The form of payment IN followed by the office ID or the customer code as  applies.

Refund to a Travel Agency Electronic Account:.

W * R9992200001015 / E123 / PAX DOES NOT TRAVEL-ARS100.00 / 12.50XR * FINMIAE7760

Refund to a Corporate Electronic Account:

W * R9992200001015 / E123 / PAX DOES NOT TRAVEL-ARS100.00 / 12.50XR * FIN / BUE123

The rest of the procedure is the same as the refund. The system will credit the value indicated in the command to the electronic account corresponding to the e-ticket

Important:
In case the airline is reimbursing  the passenger by a debited amount, you should not use the IN payment method, but any other of the forms of payment enabled in the company (cash, card, etc).

Disable an electronic account to sell through the BSP Channel

This functionality must be applied  when an agency that was created with an electronic account decides to begin settling  through the BSP.

The command to disable the agency electronic account is the following:

CTACTEBUEA7760 / UNA-FREE TEXT

BUEA7760

/

-

FREE TEXT

Important:
In order to perform this entry the electronic account must be previously have its status as SUSPENDED

Reinstate an electronic  account of UNA status

This functionality allows to reinstate an electronic account that has been passed to the UNAVAILABLE status

The command to enter is the following:

CTACTEBUEA7760/AVA-FREE TEXT

BUEA7760

/

-

FREE TEXT

Important:
After making this entry the current account returns to its previous status: SUSPENDED

Generation of Electronic Account Summary

This functionality allows generating a summary and a cut-off of the information displayed of a particular electronic account. When this action is taken, a file with all information from the indicated period is generated and a message is added to the account activity report with the account balance up to the cut-off date. This functionality facilitates the reading of the data when checking an electronic account status and allows saving the files that contain this information. 

To generate the summary of the data of an electronic account of a travel agency, it is necessary to enter the following command: 

CTACTEBUEA7760/SUM10MAY18,CONTROLES@MAIL.COM-OK

Description:

CTACTE

BUEA7760

CONTROLES@MAIL.COM

When entering this command the system will respond: OK. SUMMARY SENT

After this message appears, an e-mail will be sent to the e-mail address reported in the command with a file containing the electronic account data until the indicated date.

The e-mail will be sent with the following subject :

Note:
The date must be entered in the DDMMMYY format and may not be greater than current date. If a date is entered after the current date, the system will respond: CHECK DATE

In the  email body  the following information will be displayed:

The attached file will be sent with the following name: Summary_XX_BUEA7760_10MAY2018.csv

To generate the summary of the data of a corporate electronic account, you must enter the next command

 CTACTE/ACME/SUM10MAY18,CONTROLES@MAIL.COM-OK

CTACTE/

ACME

CONTROLES@MAIL.COM

In the  email body  the following information will be displayed:

The attached file will be sent with the following name: Summary_XX_ACME_10MAY2018.csv

Important

Once the summary is generated, it will not be possible to restore the activity information in the electronic account.

The generation of the report is irreversible.

Viewing the electronic account in detail 

When checking the electronic account detail, the following message will be displayed informing the accumulated balance that existed at the generation date of the information summary.

The accumulated balance will be displayed on the date indicated in the generation command of the summary (for both the DEBIT column and the CREDIT column). Then  the text: BALANCE UP TO and the date indicated in the command will be displayed.

Important
The detailed data until the cut-off date will no longer be displayed when checking the electronic account. This information will be located in the file that will be automatically sent to the address of
e-mail indicated.

The visualization will be the same, whether you check an agency or corporate electronic account. 

Displaying the summary in the electronic account history.

The generation of the electronic account summary will be reflected in the account history current as follows:

Description