Description

KIU offers an internal method to process and settle payments within its own environment this method is known as ELECTRONIC ACCOUNTS.

Electronic accounts are basically a credit line that the airline grants to their customers with a certain limit, this way agencies, and airline offices (in this case usually working as GSA) will be able to issue tickets up to a certain limit, once this limit is reached, the granting airline will need to credit additional funds for the customers to keep on issuing.

In order to access the ELECTRONIC ACCOUNTS module and all of its functionalities, the user will need to click on the following icon from the landing page

This module will allow a variety of actions to be performed.

List of accounts

A common option for all components that may have multiple elements is the LIST option, in the ELECTRONIC ACCOUNTS this is option is also present.

Users will have the possibility to retrieve ELECTRONIC ACCOUNTS lists, based on several filters that can be used separately or combined together.

The available filters are:

• TYPE:

  • With this filter, the user can retrieve the information and choose to select between AGENCY or CORPORATE accounts.

• COUNTRY:

  • This filter allows

  to retrieve

  • retrieving the ELECTRONIC ACCOUNT list, based on a country criterion.

• CITY:

  • Same as with county but at a city level.

• CREDIT LIMIT:

  • There will be two possible options, CREDIT LIMIT GREATER THAN 0 or CREDIT LIMIT EQUAL TO 0

• SUSPENDED:

  • This option will display the list of suspended accounts.

To provide an easy way of retrieving the information, this filters can be combined, as far as the combination logic, KIU Click will automatically handle it, enabling or disabling the filters as required.

Finally, as it happens with other lists, there will be a DOWNLOAD XLS button that will allow the user to get an EXCEL spreadsheet with the results.

To perform the search operation you will need to click on the SEARCH button or if fields are to be cleared, choose CLEAR.

Results

Results will be shown on a quick edit view based on the request type (agency or corporate), including the following fields:

• CITY

• OFFICE

• NAME

• CURRENCY

• CREDIT LIMIT

• BALANCE

• CC: Stands for credit card

• DOM. COM: Stands for DOMESTIC COMMISSION.

• COM INT: Stands for INTERNATIONAL COMMISSION

• CC. DOM.COM: Stands for CREDIT CARD DOMESTIC COMMISSION

• CC. INT. COM: Stands for CREDIT CARD INTERNATIONAL COMMISSION

• ISSUE ID.

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In case more than one page for results is available a bottom navigational menu will be added allowing the user to navigate among the pages, additionally and to allow an easy viewership, all of the listed fields will be sortable using the arrow button (marked in blue) to rearrange results on ascending or descending order.

Manage account from results.

From the results page, the user will be able to modify certain components. In order to modify an ELECTRONIC ACCOUNT from the results list, it will be enough just to click on the OFFICE field or CUSTOMER CODE in case of the corporate list; by doing so the user will be redirected to the modification page as shown below:

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From the above, the agent will be able to click on MANAGE thus accessing to the update mode