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KIU offers an internal method to process and settle payments within its own environment this method is known as ELECTRONIC ACCOUNTS.
Electronic accounts are basically a credit line that the airline grants to their customers with a certain limit, this way agencies and airline offices (in this case usually working as GSA) will be able to issue tickets up to a certain limit , once this limit is reached , the granting airline will need to credit additional funds for the customers to keep on issuing.
In order to access to the ELECTRONIC ACCOUNTS module and all of its functionalities , the user will need to click on the following icon from the landing page
This module will allow a variety of actions to be perfomed.
List of accounts.
A common option for all components that may have multiple elements is the LIST option , in the ELECTRONIC ACCOUNTS this is option is also present.
Users will have the posibility to retreive ELECTRONIC ACCOUNTS lists , based on serveral filters that can be used separately or combined toghether.
The available filters are :
TYPE : With this filter the user can retrieve the information and choose to select between AGENCY or COPORATE accounts.
COUNTRY: This filters allows to retreive the ELECTRONIC ACCOUNT list , based on a country cretieron.
CITY: Same as with county but at a city level.
CREDIT LIMIT : There will be two possible options , CREDIT LIMIT GREATER THAN 0 or CREDIT LIMIT EQUAL TO 0
SUSPENDED: This option will display the list of suspended accounts.
To provide an easy way of retreiving the information , this filters can be combined , as far as the combination logic, KIU Click will automatically handle it , enabling or disabling the filters as requiered.
Finally , as it happens with other lists , there will be a DOWNLOAD XLS button that will allow the user to get an EXCEL spread sheet with the results.
To perform the search operation you will need to click on the SEARCH button or if fields are to be cleared , choose CLEAR.
RESULTS
Results will be shown on a quick edit view based on the request type (agency or corporate) , including the following fields:
CITY
OFFICE
NAME
CURRENCY
CREDIT LIMIT
BALANCE
CC : Stands for credit card
DOM. COM : Stands for DOMESTIC COMMISSION.
COM INT : Stands for INTERNATIONAL COMMISSION
CC. DOM.COM : Stands for CREDIT CARD DOMESTIC COMMISION
CC . INT. COM : Stands for CREDIT CARD INTERNATIONAL COMMISION
ISSUE ID .
Note : For corporate list the fields shown will be limited up to INTERNATIONAL COMMISSION.
In case more than one page for results is available a bottom navigational menu will be added allowing the user to navigate among the pages, additionally and to allow an easy viewership , all of the listed fields will be sortable using the arrow button (marked in blue) to re arrange results on ascending or descending order.
Manage account from results.
From the results page , the user will be able to modify certain components. In order to modify an ELECTRONIC ACCOUNT from the results list , it wil be enought just to click on the OFFICE field or CUSTOMER CODE in case of corporate list ; by doing so the user will be redirected to the modification page as shown below
From the above the agent will be able to click on MANAGE thus accessing to the update mode